Help Staff Master the Revenue Cycle
Providing revenue cycle staff with the resources they need to do their jobs better and function as an integral part of the organization has been a continuous challenge for most hospitals. Module 2 of HFMA’s Revenue Cycle Staff Training Series–Mastering the Revenue Cycle from Key Practices to Clean Claims to Denials Management—gives staff the revenue cycle insight they need to do their jobs better, whether they’re managing claims data or working to minimize denials.
Sample Video
Excerpts from the Facilitator Guide
This Module 2 training features:
- Four hours of in-depth training covering revenue cycle basics, coordinating data for clean claims and understanding and managing denials
- A DVD featuring dynamic role playing and patient/staff interactions
- A facilitator guide
- Participant workbooks
Essential Revenue Cycle Training
- Four hours of comprehensive training that covers:
- The big picture of the revenue cycle, including an outline of roles and
responsibilities and solutions to common roadblocks.
- Defining clean claims and an overview of the UB-04.
- Determining how and why denials occur and steps that can be taken to eliminate/manage them.
- A facilitator guide that ensures that team leaders are consistent and thorough as they conduct staff training sessions
- Participant workbooks that reinforce learnings and offer take-aways for staff
- DVD with content and role play scenarios to provide real-life examples and illustrate situations
Package price: $1,499
Enhanced Revenue Cycle Training
Includes all of the benefits of the Essential Package AND includes an expert HFMA facilitator coming to your facility to personally lead your organization’s training. Train-the-trainer can also be incorporated.
Package price: $5,000
For More Information
Please call (800) 252-4362, extension 2, or fill out a request form.
We also offer Module 1: Excellence in Customer Service.
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