To develop the MAP Keys for Physician Practice Management, HFMA sought member feedback and convened a task force of industry experts to examine various industry key performance indicators (KPIs) and other definition sources for completeness, validity, relevancy, and ability to support performance conclusions. The task force identified and prioritized a set of top KPIs that were then vetted with the HFMA National Board of Directors and members of HFMA’s National Advisory Councils. 

The MAP Keys Task Force for Physician Practice Management includes:

James Heffernan, FHFMA
Senior Vice President of Finance and Treasurer
Massachusetts General Physicians Organization

Sarah Hull, FHFMA
Vice President, Finance
Prohealth Care Medical Associates

Tracey McKnight
Senior Director of Revenue Cycle
Spectrum Health

David Nowiski
Chief Financial Officer, Physicians Strategy
Catholic Healthcare Partners

Christy Pehanich
Senior Director of Clinic Revenue Cycle Operations
Geisinger Health System

Connie Prewitt
Chief Financial Officer
Billings Clinic

Mark Pulczinski
Vice President, Revenue Cycle Operations
Scott and White

Jose Rivera
Corporate Director, Physician and Professional Services CBO
Orlando Health

Janet Romano
Corporate Director, Physician Practices Support
Baptist Health South Florida

See the MAP Keys for Physician Practice Management