Chicago, IL — December 12


This seminar provides case studies and tools from high-performing hospitals and clinics that initiated change across people, processes, technology, metrics, communication, and culture to effectively improve revenue cycle performance. Participants discuss industry standard Key Performance Indicators (KPI), report KPI data, and identify operational improvements, including patient satisfaction and financial outcomes achieved in the prior year.


Basic knowledge of healthcare finance and revenue cycle operations

After this seminar, you'll be able to:

  • Identify, apply, and integrate KPIs into revenue cycle goals and measures.
  • Develop performance goals for creating a measurable difference.
  • Create a plan for evidence-based revenue cycle improvement practices.

Tools and Takeaways

Revenue cycle KPIs to promote consistent reporting practices and peer-to-peer comparisons, to assist you in achieving significant revenue cycle performance improvement  


Sandy Wolfskill, FHFMA
Director, Revenue Cycle MAP, HFMA

Continuing Education: 7 CPE credits
Level: Intermediate

What You Need to Know About HFMA's Seminars