Patient Friendly Billing e-Bulletin provides practical strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. This e-bulletin helps identify business opportunities in the consumerism movement.

Inside the Current Issue

Featured Article
Secret Shoppers Identify Improvement Opportunities
LifePoint Health’s “secret shopper” program helps improve the quality of price-estimate conversations.

Looking Beyond the ICD-10 Deadline: Potential for Patient Friendly Billing
Simplified Solutions From Our Sponsor
ICD-10 coding specificity allows for more precise pricing estimations, reducing the financial stress of the unknown for the patient.

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