Group Health Cooperative offers this example of a patient communication that was revised using plain language principles.


Before (10th Grade Reading Level)

Your initial evaluation may take up to one hour. During the evaluation, your therapist will provide appropriate testing and discuss various treatment strategies designed to help you reach your optimal state of health and function. It is advised that you wear comfortable and loose clothing for this initial evaluation. If your legs or feet are being examined, gym shorts are recommended. 

After (3rd Grade Reading Level)

Your first appointment may take up to one hour. Your therapist will do some tests and talk to you about your treatment options. Please wear comfortable clothes that fit loosely. If we are looking at your legs or feet, please wear shorts.

Publication Date: Thursday, November 05, 2009