Which of the following is true for people with low functional health literacy? 

    A. They are less likely to understand written and oral information given by physicians, nurses, pharmacists, and insurers.

    B. They are less likely to incur higher healthcare costs.

    C. They are less likely to act upon necessary procedures and directions, such as medication and appointment schedules.

    D. They are less likely to be able to navigate the health system to obtain needed services.

    E. All of the above.

    F. A, B and C only

    G. A, C and D only

The answer is G. 

Source: Aetna. Reprinted with permission.

Return to related article: Aetna's Patient-Friendly Culture Shift 

Publication Date: Thursday, March 22, 2012