Patient Friendly Billing® provides practical strategies for improving patient financial communications and creating a more patient-friendly revenue cycle. This e-bulletin helps identify business opportunities in the consumerism movement.


Inside the Current Issue

Easing Pre-Service and Point-of-Service Collections

By Lola Butcher

One region of the Catholic Health Partners system has seen its pre-service and point-of-service collections increase by 48 percent since 2010 by training and engaging staff and offering patients electronic payment options.


3 Indicators Your Patient Billing Portal Needs a Patient-Friendly Makeover

Simplified Solutions from Our Sponsor

Your patient payment portal may be in need of an overhaul if it isn’t being used by patients, it doesn’t update account information automatically, or it isn’t compatible with mobile devices.


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Publication Date: Wednesday, July 24, 2013