Cover Story

August_HFM_CoverThe Big Deal About Big Data

Big data has big potential to drive improvements in care processes, delivery, and management in health care.

By Keith D. Moore, Katherine Eyestone, Dean C. Coddington




Q & A

John Kitzhaber: On Achieving Healthcare Transformation

Oregon Gov. John Kitzhaber called on healthcare finance leaders to change the nation's financial model in health care.


Engaging Purchasers in Value Improvement

Health systems that wish to engage purchasers in initiatives to improve health should consider a number of key action steps.

By Michael E. Nugent


Using Nursing Resource Teams to Improve Quality of Care

Nursing resource teams can help hospitals deal with fluctuations in staffing without having to pay expensive overtime to exhausted staff nurses or rely on temporary help.

By Delphine Mendez de Leon, Judy A. Klauzer Stroot


The Value of Understanding Patient Referral Flow

In many markets, there is a direct relationship between a healthcare system’s primary care presence and its market share. 

By Ashleigh Finley


The ROI of Engaged Patients

Having loyal and engaged patients may be a critical financial success fator for organizatons pursuing an accountable care strategy.

By Carmen V. Natale, Devin Gross


Using Normalized RVU Reporting to Evaluate Physician Productivity

One physician organization demonstrates how innovation can result in a substantially better tool for measuring physician productivity.

By Charles Kentros, Charles Barbato


6 Strategies for Managing Value in Uncertain Times

Mid-sized systems are taking proactive steps to prepare for value-based business models and strengthen market share in an environment of reform.

By Laura Ramos Hegwer

Focus Areas


Using Business Intelligence to Manage Supply Costs

Proper use of business intelligence goes beyond price benchmarking to manage price performance over time.

By Ernest Bunata



Workers' Compensation—The Other Self-Insured Liability

Understanding, reporting, and controlling workers’ compensation risk exposure is the key to effective management of this liability

By Richard C. Frese


From the Chair

Taking the Lessons of ANI Home

HFMA’s Patient Financial Interaction best practices, Price Transparency Task Force, and Medical Debt Collection Task Force will drive improvements industrywide. 

By Steven P. Rose, FHFMA, CPA


From the President

Tough Decisions Ahead

We need to decide who is primarily responsible for improving the health status of the population—healthcare professionals or citizens themselves.

By Joseph J. Fifer, FHFMA, CPA


From the Editor

Putting Big Data to Work

Predictive analytics, mass customization, and similar approaches will be crucial for a healthcare system that seeks to reduce waste, improve quality, enhance patient loyalty, and improve the health of a defined population.

By Robert Fromberg, Editor-in-Chief


Eye on Washington

Focus on Transparency: Helping Patients and Consumers Make Informed Decisions

Restructuring chargemasters so that prices better reflect the cost of all of the inputs necessary for care, the quality of care delivered, and the local market conditions where care is provided requires a thoughtful discussion about what constitutes actionable transparency.

By Chad Mulvany


Healthcare Value

Finding a CMO Who Can Drive Value

Learn strategies for hiring the right chief medical officer in a value-based healthcare environment.

By John Byrnes


Healthcare Reform

What's Next with the ACA? It Depends

The varied ways states are approaching the ACA and gaps in knowledge among consumers have cast uncertainty over implementation of the healthcare reform law.

By Ken Perez


5 Ways To...

5 Ways to Be a Strong Leader in Challenging Times

Experts at this year's ANI: The HFMA National Institute shared strategies on how to be a standout leader.

By Jeni Williams



Member Spotlight: Beautiful Music