The Patient Financial Communications Best Practices were developed by steering committee of experts, including representatives of patients, hospitals, physicians, and others. The steering committee members included:

Pamela Atkinson
Community advocate, nationally recognized advocate for the poor

Attorney General (Ret.) Thurbert Baker (Co-chair)
Partner, McKenna Long & Aldridge Law Firm

Gerald E. Bisbee, Jr., Ph.D
Chairman and Chief Executive Officer, The Health Management Academy

Richard L. Clarke, DHA, FHFMA (Co-chair)
Retired President and CEO, Healthcare Financial Management Association

Aaron Crane
Chief Financial and Strategy Officer, Salem Health

Nancy Davenport-Ennis
Founder and Chief Executive Officer, National Patient Advocate Foundation

Joseph J. Fifer, FHFMA, CPA
President and Chief Executive Officer, Healthcare Financial Management Association

Karen Ignagni
President and Chief Executive Officer, America’s Health Insurance Plans

Mike Jacoutot
Former Chief Executive Officer, Optimum Outcomes

Patricia Keel
Chief Financial Officer, Good Shepherd Medical Center

Maureen Mudron
Deputy General Counsel, American Hospital Association

James E. Sabin, MD
Clinical Professor, Departments of Population Medicine and Psychiatry, Harvard Medical School

Mary A. Tolan
Founder and Chairman, Accretive Health

Robert L. Wergin, MD
Board of Directors, American Academy of Family Physicians

Bert Zimmerli
Executive Vice President and Chief Financial Officer, Intermountain Healthcare