Healthcare organizational data has a wide range of uses. Healthcare business intelligence can provide organizations with the ability to use their data to:

  • Improve quality of care
  • Increase financial efficiency
  • Strengthen operational effectiveness
  • Conduct innovative research
  • Establish strategic directions and monitor progress towards goals
  • Identify and manage risk

Useful business intelligence requires people with the capabilities to inspect, clean, transform, and model data with the goals of highlighting useful information, suggesting conclusions, and supporting decision-making. This course presents methods for looking at the right data and using tools to ensure that useful information is illuminated and used to enable powerful actions and decisions in healthcare organizations.


  • Recognize the phenomenon called "Big Data"
  • Identify the concepts and tools of business intelligence
  • Recognize how information for better decisions is derived from large clinical, financial, and other databases
  • Recognize the component-cost-service-finance dynamic in the healthcare industry
  • Identify the key point of leverage for analytics in the healthcare industry
  • Recognize the decision types and analytic tools that are part of decision management
  • Identify how data warehousing, reporting and analysis tools, and data systems architecture are used
  • Apply the basics of analytical and quantitative skills of BI in healthcare
  • Understand and perform sampling
  • Recognize the role of business intelligence in stimulating action in the changing healthcare industry
  • Recognize how emotional intelligence, leadership skills, and power can create a strong leverage for influence
  • Identify the various kinds of leadership styles and power bases

Course Information 

All-Access Members: Included with membership, no charge
Non-members: $299

Not a member? Join today and access this certification. You'll also unlock access to all of HFMA's on-demand learning and certification programs—all designed to sharpen skills, set you up for success, and ensure you're part of the solution.

Instructional method: Self-study

Prerequisites: None

Advance preparation: None

Level: Intermediate
Recommended Experience: At least 2 years of experience in health care at a manager level or above.  

Course Availability: One year from start date

Format: Online

Fields of Study:

  • Statistics: 5.0
  • Specialized Knowledge: 5.0
  • Total hours: 10.0 

Course participants can earn up to 10 CPE credits.

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Our ironclad guarantee

HFMA stands behind the quality of our programming. If you are not satisfied, we will gladly refund your money or provide you with a credit certificate toward any future HFMA National educational programs or select products. Contact HFMA directly at 3 Westbrook Corporate Center, Suite 600, Westchester, IL 60154, Attn: Professional Development, or call (800) 252-4362, ext. 2 or email: Please provide HFMA with your comments within two weeks of beginning the program.

Read additional information about CPEs for CPA licenses and education credits for HFMA certification maintenance.