A shift from volume to value in care and payment models, a focus on patient outcomes and population health, performance-based incentives, consumerism and increased cost-sharing, price transparency: the American healthcare system is undergoing a radical transformation.

Today more than ever, business fundamentals—pricing, cost, revenue, payment and delivery models—are the essential context for decision-making in every part of the process of delivering care.

HFMA Business of Health Care® Online Program was designed to give you an overview of that essential context. Understand it, and you can work more effectively toward the shared goal of health care today: improving patient health.

Pricing Options

$299 for HFMA Members
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$449 for Non-Members* (*HFMA Membership is included for any non-members enrolling in HFMA Business of Health Care who are new to HFMA)

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$459 for Non-Members 

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To purchase HFMA Business of Health Care® for your organization or team, please contact Vincent Lynn at (800) 252-4362, ext. 302 or by email at vlynn@hfma.org.  


The program’s six-course sequence will prepare you to:

  • Identify the current trends of healthcare delivery models in the US and determine the impact of healthcare reform on healthcare delivery and payment;
  • Determine an organization’s financial health using financial performance ratios, key financial statements, and financial analysis tools;
  • Describe how financial strategic planning influences budgeting, costs, and pricing for healthcare services;
  • Identify the components of the revenue cycle, including patient engagement, billing, and collections;
  • Understand new metrics for future payment models, including quality indicators and patient satisfaction scores;
  • Describe new models for collaboration among healthcare providers, physicians, and health plans;
  • Define the trend toward population health in future healthcare delivery models.
Healthcare Finance—The Big Picture
Financial Accounting Concepts
Cost Analysis Principles
Strategic Financial Issues
Managing Financial Resources
Looking to the Future

Who should participate in this program?

  • Physicians and physician leaders
  • Dentists
  • Nurses at all levels
  • Pharmacists
  • Social workers
  • Clinical laboratory technologists, supervisors, and managers
  • Diagnostic imaging technicians, supervisors, and managers
  • Administrators at all levels in hospitals, health systems, physician practices, and health plans
  • Early careerists—young healthcare professionals laying the groundwork for successful careers
  • Anyone who is: new to the field of healthcare management; needs to understand or communicate with staff teams about new models for payment and care delivery; wants to understand how work with patients affects—and is affected by—the bottom line; needs to understand basic accounting principles and the flow of payment for healthcare services

Program details

  • Prerequisites/advance preparation: None. One or more years in the healthcare industry is recommended.
  • Availability: 24/7, program access ends one year from start date; an estimated 7–10 hours is required to complete the program.
  • Format: Online self-study. Each self-paced course features brief knowledge demonstration exercises and a concluding quiz, plus a Concept Guide that can be used as a study guide. At the completion of all six courses, there is a final comprehensive examination to validate your knowledge.
  • Certificate: Participants who complete all courses and pass the final online assessment earn a certificate of completion.
  • Credit: Course participants may earn up to 14 continuing education credits.

Our ironclad guarantee

HFMA stands behind the quality of our programming. If you are not satisfied, we will gladly refund your money or provide you with a credit certificate toward any future HFMA National educational program or select product. Contact HFMA directly at 3 Westbrook Corporate Center, Suite 600, Westchester, IL 60154, Attn: Professional Development, or call (800) 252-4362, ext. 2 or email memberservices@hfma.org. Please provide HFMA with your comments within two weeks of beginning the program.

Earning the Certified Healthcare Financial Professional (CHFP) credential

HFMA Business of Health Care® is the first of two required educational modules leading to the CHFP credential. The second is HFMA’s Operational Excellence exam. Learn more.