May 12, 2017, Westchester, Ill. — The Healthcare Financial Management Association (HFMA) announced the 2017 winners of the MAP Award for High Performance in Revenue Cycle, including four integrated delivery systems, two hospital systems, seven individual hospitals, and four physician practices.  

HFMA's MAP Award for High Performance in Revenue Cycle recognizes providers that have excelled in meeting industry standard revenue cycle benchmarks (MAP Keys), implemented the patient-centered recommendations and best practices embodied in HFMA's Best Practices for Patient Financial Communications, and achieved outstanding patient satisfaction. Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues. More than 110 facilities began the application process for this year’s award.

"Congratulations to all of our winning organizations, which have not only adopted HFMA's Best Practices for Patient Financial Communications but also achieved excellence in revenue cycle overall," said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA. "These exceptional organizations have superior processes for communicating complex financial issues to patients in understandable ways."

Upon being notified that Geisinger had received the award, Geisinger Health System Executive Vice President and Chief Financial Officer Kevin Brennan said, "Everything we do at Geisinger centers around our patients, and earning the MAP Award is an important external recognition of our team’s commitment to patient-centered best practices. Effective revenue cycle management contributes tremendously to the operational performance needed to make ongoing investments in our people, facilities, and technology, and the MAP Award process keeps us focused on that goal."

Winners of the 2017 MAP Award for High Performance include the following organizations:

Winning integrated delivery systems:

  • CHRISTUS Trinity Mother Frances Health System; Tyler, Texas
  • Geisinger Health System; Danville, Pa.
  • Presbyterian Healthcare Services; Albuquerque, N.M.
  • Saint Francis Health System; Tulsa, Okla.

Winning hospital systems:

  • Sharp HealthCare; San Diego, Calif.
  • St. Elizabeth Healthcare; Edgewood, Ky.

Winning individual hospitals:

  • Legacy Good Samaritan Medical Center; Portland, Ore.
  • Lowell General Hospital; Lowell, Mass.
  • Murray-Calloway County Hospital; Murray, Ky.
  • Princeton Baptist Medical Center; Birmingham, Ala.
  • OhioHealth Riverside Methodist Hospital; Columbus, Ohio
  • St. Clair Hospital; Pittsburg, Pa.
  • St. Luke’s Hospital; Chesterfield, Mo.

Winning physician practices:

  • ENT & Allergy Associates, LLP; Tarrytown, N.Y.
  • Privia Medical Group; Arlington, Va.
  • St. Elizabeth Physicians; Crestview Hills, Ky.
  • Virginia Eye Institute; Richmond, Va.

The award will be formally presented on June 25 at HFMA's annual conference in Orlando, Fla.

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About HFMA

With more than 40,000 members, the Healthcare Financial Management Association (HFMA) is the nation's premier membership organization for healthcare finance leaders. HFMA builds and supports coalitions with other healthcare associations and industry groups to achieve consensus on solutions for the challenges the U.S. healthcare system faces today. Working with a broad cross-section of stakeholders, HFMA identifies gaps throughout the healthcare delivery system and bridges them through the establishment and sharing of knowledge and best practices. We help healthcare stakeholders achieve optimal results by creating and providing education, analysis, and practical tools and solutions. Our mission is to lead the financial management of health care.

Press inquiries should be directed to: media@hfma.org 

Publication Date: Friday, May 12, 2017