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Kathie Kirkland, MBA
Director, Patient Financial Services
Maricopa Integrated Health System

Glen Reiner
Principal Director, Revenue/Charge Audit


Of an estimated $3 trillion in healthcare claims submitted to insurance payors in 2016, $262 billion of those were denied. At the same time, the average cost of reworking a denied claim has increased, to over $100 per claim. Keeping cost to collect low and denials overturn success rates high is a multifaceted challenge that requires analytics, technology, and staffing education and support. Join us for an informational webinar geared towards collections and denials professionals to learn proven strategies for protecting revenue and minimizing cost to collect. Hear how Maricopa Integrated Health System partnered with nThrive to tackle denials and improve billing processes for denials prevention.  

After This Webinar You'll Be Able To:

  • Learn how Maricopa identified root causes of their denials and targeted interventions
  • Understand how to best manage payer specific policy changes
  • Learn how Maricopa leveraged analytics to uncover trends in their data
  • Hear discussion of best practices in workflow and productivity tracking

Recommended for:

Directors of revenue cycle, billing and collection mManagers, denials professionals

Field of Study: Special Knowledge
Delivery Method: Group Internet
Level: Intermediate         
Pre-work: None                                
Prerequisites: Familiar with revenue cycle process, i.e. billing, collections, reimbursement                                                                                              
Contact hours: 1.0


HFMA members: Free
Non-members: $99

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Note: This on-demand webinar is available until January 4, 2019.