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Jeremy Jones
Manager of Accounting
Saint Francis Healthcare System

Danah Brandel
Customer Service and Charge Integrity Manager
Saint Francis Healthcare System

Rick Heise
Director of Healthcare Specialty Payments
Commerce Bank


While a positive experience for patients is extremely important to a health system, it's what a health system's financial employees do behind the scenes that contributes to financial success. 

A blend of people, processes, and technology are the critical components for creating and implementing a seamless, automated experience that better leverages staff resources and quickens cash flow.

In this webinar, you'll hear how Saint Francis Healthcare System has implemented payment automation strategies—for payables and receivables—that streamlined back-office operations, captured efficiencies, and ultimately improved the patient financial experience.

After This Webinar You'll Be Able To:

  • Share best practices for ways to decrease cost of payments, for both payables and receivables, and speed up the revenue cycle
  • Describe key steps, tools, and processes to automate payment reconciliation for multi-location health systems
  • Discuss how to best leverage people, processes and technology

Recommended for:

CEOs, CFOs, revenue cycle directors & managers, revenue integrity directors & managers, directors of patient financial counseling, directors of finance, A/P managers

Field of Study: Specialized Knowledge                                                                                                                                                                                                                          Delivery Method: Group Internet
Level: Basic                   
Pre-work: None
Prerequisites: None                                                                                                                            
Contact hours: 1.0


HFMA members: Free

Non-members: $99

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Note: This on-demand webinar is available until December 12, 2018.