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Toyia Johnson                
Manager, Charge Description Master
Trinity Health

Emily Casto
Director of Customer Success


Successfully managing a corporate charge description master (CDM) is arguably one of the most important steps in streamlining and centralizing revenue cycle operations across a health system with multiple hospitals. 

In this presentation, Trinity Health will share their approach, challenges, and the benefits realized from standardizing their CDMs across their 47-hospital, multi-HIS environment. This presentation will explore different approaches to corporate CDM maintenance and standardization found in modern health systems, and the advantages of disadvantages of keeping your hospitals’ CDMs independent, partially standardizing some aspects of the CDM, or bringing all facilities under the same corporate standard. We will cover key factors to consider and common problems in corporate CDM management, for example how to manage acquired hospitals that are using different HIS / EHR platforms, lack of clear ownership, and maintaining charge data visibility.

After This Webinar You'll Be Able To:

  • Understand different types of corporate CDM standardization models and their strengths and weaknesses
  • Be familiar with how to create and efficiently maintain corporate CDM standard across multiple hospitals
  • Understand common pitfalls to avoid when adding new hospitals into an existing standard

Recommended for:

CFOs, Directors and Managers of Revenue Cycle, Directors and Managers of Revenue Integrity, Charge Analysts, CDM Coordinators, Revenue Cycle and Revenue Integrity Teams

Field of Study: Special Knowledge
Delivery Method: Group Internet
Level: Intermediate         
Pre-work: None
Prerequisites: Familiarity with basic chargemaster and revenue integrity concepts.                                                                                         
Contact hours: 1.0


HFMA members: Free
Non-members: $99

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Note: This on-demand webinar is available until February 19, 2019.