Date & Time

Wednesday, September 18 — 2:00 – 3:00 p.m., CT


Claudia Maiorana         
Senior Vice President Customer Success
Meridian Medical Management

Brenda Lawrence
Director Revenue Cycle
RWJBarnabus Rutgers Health Group

MaryAnn LaMarche
Director Solutions Management


Working denials is costly; it delays collections and uses valuable and expensive resource time.

The webinar will cover the process and analytics needed to identify denials that are preventable, how to work within your organization to assign actions needed to prevent denials and how to continuously measure and monitor data and workflows to increase clean claims. 

We will also cover how to develop and implement a denial management plan, using reporting, analytics, technology, measuring, monitoring and communication to reduce denial and appeal turnaround time, decreasing days in A/R, timely filing and appeal denials.

The subject will be presented from three perspectives: billing operations, front-end operations and analytics development.

You will also be introduced to a 12-step program for developing and implementing your own denial prevention and management plan.

After This Webinar You'll Be Able To:

  • Determine the difference between denial management and prevention
  • Apply 12 steps to a denial management prevention plan 
  • Understand best practices in denial management follow-up

Tools and Takeaways:

  • Program: 12 Steps to a Denial Management and Prevention Plan

Recommended for:

CFOs, Revenue Cycle Directors/Managers, Billing and Collection Directors/Managers, Physician Practice Managers/Administrators 

Field of Study: Specialized Knowledge                      

Delivery Method: Group Internet
Level: Intermediate                                                  
Pre-work: None                            
Prerequisites: Knowledge of billing and revenue cycle, understanding of payor rules and insurance claim filings                                 
CPEs: 1.0


HFMA Members: Free
Non-Members: Webinars are not available to non-members. For unlimited access to these webinars and all HFMA benefits, join today.


How Does It Work?

After you enroll in the webinar, you will receive an email confirmation. It includes a link to join the webinar. The webinar will open 30 minutes prior to the start time. You can download the handouts in the webinar session.

Read additional information on CPE credits, our guarantee, and terms of registration.