Contribute a tool (e.g., spreadsheet, policy, job description) for other Forum subscribers to download and adapt. Email the Forum editor Betty Hintch at

Recent Tools

Tool Archive

Benchmarking & Forecasting
Billing and Collection
CDM, Charge Capture, and Coding
Charity Care and Financial Counseling Denials Management


Job Descriptions
Medicare Patient Access Patient-Friendly Billing Materials
Policies and Procedures
Productivity and Process Improvement
Registration, Scheduling, and Verification
Revenue Cycle Governance Structure Scripts for Patient Collections
Staff Development