The Future of the Revenue Cycle in an Era of Clinical Transformation (Panel) (GS3)

Date & Time

Tuesday, November 4 — 8:00 – 9:45 a.m.


Kari S. Cornicelli, FHFMA, CPA
HFMA Chair
Vice President and CFO
Sharp Metropolitan Medical Campus, San Diego (moderator)

Neel Shah, MD, MPP
Founder and Executive Director
Costs of Care and Assistant Professor at Harvard Medical School

James Heffernan, FHFMA
Massachusetts General Physician’s Organization

Don P. Paulson, FHFMA
Vice President, Revenue Cycle
University Hospitals (Cleveland)

Tina Cummings
Sr. Director Retail Enabling
Florida Blue


Moderated by Kari Cornicelli, HFMA Chair and Vice President and CFO, Sharp Metropolitan Medical Campus, San Diego, this session will be a fast-paced conversation discussing physician, provider, and payer perspectives on healthcare costs, value and payment, and impacts on the revenue cycle. You’ll hear viewpoints on the future of healthcare relating to the revenue cycle from a physician, a practice executive, an integrated delivery system senior executive, and a payer. 

Neel Shah, MD, will discuss factors that go into a phy sician’s clinical decisionmaking process and how those factors impact the cost of health care. He will also describe innovative tools and solutions to help phy sicians identify high value clinical decisions.

James Heffernan, CFO of Massachusetts General Physicians Organization and Don Paulson, Vice President of Revenue Cycle University Hospitals, will discuss the shifting of healthcare costs to patients and how their organizations are responding to Medicaid expansion, high-deductible health plans, expanding patient consumerism and price shopping for elective procedures.

After This Session, You'll Be Able To:

  • Summarize the many factors that go into clinical decisions and how those factors can drive up costs in health care
  • Describe the shifting of healthcare costs to the patient and the impact on the revenue cycle process
  • Summarize innovative approaches that providers and payers are taking to help patients understand the cost of their care