We believe that physicians are best suited to champion changes that result in providing greater value to patients. That is why we created a co-management model in cardiology services. The partnership between Lourdes Health System and the cardiologists is a response to the need to fundamentally change healthcare delivery. Physicians are involved in the leadership of a broad spectrum of operational activities and are compensated based on performance targets. In addition, we work side by side with the physicians to create a seamless delivery system for patients receiving cardiovascular care in the hospital and in the community-based practice locations.
The HealthEast-initiated partnership with Stratis Health, a not-for-profit quality improvement organization, is allowing us to take our care transitions model, which we use for our long-term acute care hospital, to the next level. We shared with Stratis the details of our innovative programs, including a target discharge date tool, a ventilator weaning pathway, and a new discharge checklist that focuses on the seamless transition of care for patients and their families. Stratis is convening a group of post-acute care providers, administrators, and medical directors to share successes and concentrate on the continued development of best practice standards. We are proud to be a part of that committed effort.
We adopted Learning Communities, which are communities of providers across our geographically disparate system that work to create an idealized patient care design for a specific service line (such as cardiac surgery) or quality initiative (such as reducing sepsis). The Learning Communities, which are led by a chief nurse and a chief medical officer, identify best practices that are to be implemented systemwide. Then a physician and a nurse at each hospital drive change at the local level. The physician-nurse partnership is key. When these clinicians get passionate and they have system-level endorsement, it has a lot of momentum.
We served as DuPont's U.S. test hospital to see how DuPont's safety tools and theories would work in a healthcare setting. There are obviously so many differences between a multi-national chemical corporation and a not-for-profit medical center. However, there was so much common ground when it came to safety principles. We came away learning so much about the need for every day commitments by every team member to safety. Within 18 months from the start of this collaboration, we received HealthGrades' Patient Safety Excellence Award™, and we won that award again this year. I highly recommend looking to other industries for innovative solutions just waiting to be shared.
J.P. Morgan: Managing Cybersecurity and Protecting Patient Data
Brian DiPietro, Managing Director, Commercial Bank Technology, JPMorgan Chase & Co., discusses the importance of evaluating your cybersecurity protocols to help prevent malicious data breaches.
TransUnion Healthcare: Smarter Revenue Cycle Solutions
Gerry McCarthy, President of TransUnion Healthcare, discusses industry trends contributing to higher bad debt and what to do about them. Gerry is responsible for the strategic direction of the healthcare business and expanding its footprint in the healthcare market overall. He has more than 20 years of experience in healthcare information technologies.
Deloitte: Creating Value with Effective Care Management
Scott Kolesar, principal and senior leader in Deloitte Consulting LLP's Value Based Care practice, and David Wennberg, MD, MPH, adjunct associate professor of The Dartmouth Institute and former chief executive officer, Northern New England Accountable Care Collaborative, discuss the challenges and competencies involved in creating a care management organization.
American Express: Streamlining Supplier Payments and Boosting Revenue
Andrew Jamison, vice president in the Global Corporate Payments division of American Express, discusses trends and opportunities in supplier payments.
Deloitte: Realizing the Potential of Your CDI Program
Suzanne Whitworth, director at Deloitte & Touche LLP, and LaVerne Romberger, MSN, CCM, CCDS, clinical operations manager-Seton Healthcare, share leading practices for maximizing the potential of clinical documentation programs under value-based care.
RevSpring: Customizing a Technology Platform to Drive Patient Payment
Martin Callahan, Senior Vice President, Healthcare Solutions, RevSpring, describes key industry trends affecting how patients engage with the revenue cycle and ways payment processes are changing as a result.
KPMG: Readying for Healthcare Today and Tomorrow
Dion Sheidy, a partner in KPMG's Healthcare Advisory practice, discusses healthcare's changing landscape and how having the right advisor can help organizations navigate challenges and opportunities.
Huron Healthcare: Readying Your Organization for Transformation
Gordon Mountford, executive vice president, Huron Healthcare, discusses business imperatives for undertaking transformative change.
Xtend Healthcare: A Custom Approach to Optimizing Revenue Cycle Performance
Tom O'Neill, CEO of Xtend Healthcare Advanced Revenue Solutions, discusses key areas where organizations risk revenue leakage and ways they can use outsourcing to better protect cash flow and support accurate payment.
KeyBank: Helping You to Realize Your Strategic Vision in Changing Times
Victoria Terekhova, senior strategist for Enterprise Healthcare at KeyBank, discusses key challenges when developing long-term strategy in a rapidly changing industry, and the role the right banking partner can play in helping healthcare providers navigate the opportunities before them.