Interactive patient care technology transforms the in-room television into a simple-to-use interactive information, education, and entertainment platform, according to a report, Enhancing the Patient Experience through the Use of Interactive Technology.
It enables patients to:
Clinicians and staff members can automatically push personalized content to the patients according to their condition, recovery process, and hospital policies, and patients can deliver real-time feedback with the touch of a button.
Hospitals using interactive technology to communicate with patients have increased patient satisfaction scores by approximately 10 percent and increased patient satisfaction with hospital educational materials and courses by as much as 42 percent.
Source: Schofield, D., and Atkin, D., Enhancing the Patient Experience through the Use of Interactive Technology, The Beryl Institute, Dallas, February 2011. Return to related article: Banner Decreases Noise-and Increases Patient Satisfaction
Deloitte: Realizing the Potential of Your CDI Program
Suzanne Whitworth, director at Deloitte & Touche LLP, and LaVerne Romberger, MSN, CCM, CCDS, clinical operations manager-Seton Healthcare, share leading practices for maximizing the potential of clinical documentation programs under value-based care.
RevSpring: Customizing a Technology Platform to Drive Patient Payment
Martin Callahan, Senior Vice President, Healthcare Solutions, RevSpring, describes key industry trends affecting how patients engage with the revenue cycle and ways payment processes are changing as a result.
KPMG: Readying for Healthcare Today and Tomorrow
Dion Sheidy, a partner in KPMG's Healthcare Advisory practice, discusses healthcare's changing landscape and how having the right advisor can help organizations navigate challenges and opportunities.
Huron Healthcare: Readying Your Organization for Transformation
Gordon Mountford, executive vice president, Huron Healthcare, discusses business imperatives for undertaking transformative change.
Xtend Healthcare: A Custom Approach to Optimizing Revenue Cycle Performance
Tom O'Neill, CEO of Xtend Healthcare Advanced Revenue Solutions, discusses key areas where organizations risk revenue leakage and ways they can use outsourcing to better protect cash flow and support accurate payment.
KeyBank: Helping You to Realize Your Strategic Vision in Changing Times
Victoria Terekhova, senior strategist for Enterprise Healthcare at KeyBank, discusses key challenges when developing long-term strategy in a rapidly changing industry, and the role the right banking partner can play in helping healthcare providers navigate the opportunities before them.
SSI: Preparing the Revenue Cycle for Changing Payer Roles
Availity: Connect to the Future of Healthcare Information
Deloitte: Leveraging IT for Value-Based Care Transformation