• September 25-27
    Phoenix, AZ
  • Session Spotlights

    Using Rapid Improvement Events to Improve Revenue Cycle Performance

    Learn how an integrated health system overcame numerous obstacles and was able to streamline workflows and improve performance—and how your organization can do the same.

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    Session Spotlights

    Changing the Way Care Is Delivered: The ROI of Telemedicine

    Hear how Spectrum Health and Priority Health MedNow brought together numerous departments to create a centralized and standardized telehealth effort that provides fast, convenient, and affordable care delivery—virtually.

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    Session Spotlights

    Metrics and Dashboards: Lowering Debt While Remaining Patient-Centered

    Hear how Trinity Mother Frances Hospitals and Clinics met their debt reduction goal and implemented a robust POS collection program.

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    Session Spotlights

    Pricing Transparency and Proven Experience

    Hear about the innovative pricing transparency initiative effort that has been implemented by INTEGRIS Health, including a Consumer Priceline and a special "price package" of the most common tests and procedures.

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Peer-to-Peer Provider Networking Session

Date & Time (Mountain)

Sunday, September 25 — 9:00  – 10:45 a.m


Take advantage of the opportunity to meet colleagues who are dealing with issues similar to yours—and brainstorm solutions. Questions we will explore at this informal event include:


  • What new technology solutions/functionalities are you implementing; what was the issue(s) that drove you to the solution(s) you opted to deploy?
  • What strategies are you developing and/or using to increase patient financial communication and satisfaction throughout the revenue cycle?
  • In the realm of hospital/physician/payer convergence, what are the challenges and opportunities you see emerging in your organizations? Does the integrated delivery system who also owns a payer product have an advantage in the changing healthcare marketplace?
  • New trends in denials management: how are you reducing the rework?
  • Point-of-service collections: how has 501(r) impacted your collections and financial assistance efforts?
  • Free-form discussion—bring your own topics to the table.

Moderators will staff each table to help record the conversations, which will be transcribed and used to describe the answer to "what's happening?" in revenue cycle operations in 2016.

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