NOTICE!
You recently received an email from HFMA Member Services with an email domain of Fonteva.com. Fonteva is our MemberNation integration partner. The email was sent to instruct you that our login requirements have recently changed for all accounts. Please sign in and follow the necessary instructions. If there are any issues, please call (800) 252-4362, ext. 2 or email memberservices@hfma.org.
NOTICE!
You recently received an email from HFMA Member Services with an email domain of Fonteva.com. Fonteva is our MemberNation integration partner. The email was sent to instruct you that our login requirements have recently changed for all accounts. Please sign in and follow the necessary instructions. If there are any issues, please call (800) 252-4362, ext. 2 or email memberservices@hfma.org.

Account Resolution Workflow

The process starts before a service is rendered and ends when a patient receives 100% financial assistance or pays the outstanding balance on the account. View the account resolution workflow.

Medical Debt Task Force Report

A task force assembled by HFMA and ACA International has developed consensus practices to bring clarity, fairness, and consistency to medical account resolution. Read the full report.

  • Advertisements