Browse by Topic
More than 40,000 members value HFMA's thought leadership and practical strategies. HFMA is where you need to be.
Get acquainted with the
healthcare finance industry's leading professional association. Find out why our
members rely on HFMA as their go-to source for insight and
Members have many
options for helping them advance their careers. Conferences, seminars,
eLearning, certification, and more -- our education and events will keep you
Big themes, big networking opportunities, big focus on careers, big payoff in educational content: ANI 2014. Register now.
This March 12 webinar explains the current and emerging compliance requirements for 340B hospitals and health systems.
Focus, strengthen, and master the skills critical for individual and organizational success. Available in multiple locations.
Our hfm mobile app is available for iPhones, iPads, and Android devices. Visit your app store and search "hfma" to download.
Get the perspectives of leading healthcare finance professionals on today's hottest issues.
Information about leading vendors helps your buying decisions.
Listen to a March 18 webinar on charity care policies and gain access to past Forum webinars.
An ever-expanding collection of spreadsheets, policies, job
descriptions, checklists, and more that you can adopt and adapt.
Forum members can submit vexing questions to a panel of experts
using our Ask the Expert service.
Your source for employment solutions.
Find new employment opportunities or
reach out to qualified candidates.
Distinguish yourself as a
leader among your peers and advance your career by earning certification in our
healthcare finance programs.
Get an objective third-party evaluation of products and services used in the healthcare finance workplace.
MAP App is a web-based application that helps organizations improve revenue cycle performance based on industry-standard metrics called MAP Keys.
Find suppliers and products in this comprehensive vendor directory for healthcare finance professionals.
Improve your revenue cycle performance through standard metrics, peer comparison, and successful practices.
Improve your organization’s approach to medical account resolution with these best practices.
Help patients understand the cost of services they receive, their insurance coverage, and
their individual responsibility.
Learn what to consider in developing an effective revenue cycle integration strategy.
The Bellevue Hospital launched an initiative to improve days in accounts receivable, reduce denials, and improve charge capture—and enhanced revenue by more than $1 million.
By implementing a targeted and measurable employer wellness strategy, St. Luke's Hospital has improved its reputation as a hospital of choice for employers and employees in the greater St. Louis area.
"Guess what. I just told the Omaha World Herald that in a year, we'll have the coolest web tool for price transparency."
Insurers, state governments, and vendors are introducing online tools and other services that allow patients to easily compare costs of hospitals and physicians.
Both Alegent Health and Spectrum Health began posting pricing and cost information five years ago.
Practical tactics for encouraging more patients to pay their hospital bills online.
Designing easy-to-understand billing statements is a start. But Aetna believes an organizationwide culture committed to patient-friendly communications is needed.
Hospital billing departments can turn to businesses in other industries for successful approaches to customer service.
The following four "jargon alerts" advise Aetna staff to use a different term or phrase in written and oral communications that is easier for the consumer to understand.
The following basic patient friendly writing principles are emphasized to employees who participate in Aetna's writer's training course.
This sample question is from Aetna's online employee quiz on health literacy.
Tips for fostering the transition to paperless billing.
Hillcrest Medical Center provides some perspective on what works—and does not work—in communicating bundled payment details to patients.
Five tips on how providers can strategically use different colors on their statements to highlight billing information and services.
For a "good" revenue cycle leader to be considered "great," he or she must possess five traits to improve and sustain financial and patient satisfaction results.
Take the following steps to ensure your merchant processor is Payment Card Industry compliant.
Transform your statements into patient-friendly communications by following these tips from graphic designers.
Patients are eager to communicate with physicians and other providers by e-mail, and physicians are warming to the idea. But payment issues are bottlenecking efforts to adopt this patient-friendly billing practice.
Tips for getting reimbursed for telephone visits between patients and physicians, including CPT codes to use for telephone visits.
Tips for customizing and personalizing hospital patient bills and billing statements.
Revenue cycle staff need to understand how to work effectively with medical bill advocates who represent patients and help them negotiate lower hospital bills, obtain insurance coverage, and reduce charges.
Hospitals should extend the concepts of patient care into their revenue cycles to keep a check on potential bad debt.
The full force of the consumer directed health movement has not yet hit Duke University Health System, a three hospital system in North Carolina. But Scott Hawig, divisional CFO of Duke's Patient Revenue Management Organization, sees the first waves of
Simplified Solutions from Emdeon The era of consumer driven healthcare is in forward motion. Today, patients may be as inclined to ask their physicians, "What's this going to cost me?" as they are, "What's my prognosis?" No question about it,
©2014 Copyright Healthcare Financial Management Association
HFMA.org is best viewed using IE9 or the latest versions of Chrome, Firefox, and Safari.
Join HFMA today and enjoy: