Healthcare Providers Can Help Patients Avoid Surprise Bills

By Lola Butcher

More than half of American adults have been surprised by a medial bill. Healthcare providers can provide a more patient-friendly billing experience by making sure patients understand their health insurance benefits before they receive services.

Why Don’t More Patients Use Transparency Tools?

By Laura Ramos Hegwer

A critical factor in shifting consumer behavior is creating more compelling incentives, says Sally Rodriguez of the Health Care Cost Institute.

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