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Consumerism Maturity Model: Executive Summary
HFMA convened a task force of revenue cycle, finance and consumerism experts to help providers improve their patient financial experience and operationalize industry-consensus consumerism best practices. The task force developed a detailed and comprehensive measurement structure, the Consumerism Maturity Model.
Healthcare-specific resources, and content on budgeting, cost of care and reporting requirements.
Healthcare capital finance, risk management, analytics, consumerism and physician relationships.
The latest from Washington and across the country on payment, healthcare reform and industry trends.
Healthcare cost containment, productivity and quality improvement.
Healthcare payment trends, managed care, and Medicare and Medicaid payment.
Support a successful healthcare revenue cycle with content on denials management, patient access and patient financial conversations.
Artificial intelligence, EHRs, telemedicine and other technologies transforming healthcare.
Critical insights and skills you need to engage, motivate and manage teams and organizations in healthcare.
Content to help healthcare C-Suite leaders with sustainable portfolios, long-term investment strategies, workforce structures and clinical integration.