Free for HFMA Members
Buy HFMA Membership to Attend


Business Partners
Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Early Careerist
Experienced Professional

Recommended for:

Business Development
Business Operations

Delivery Method:

Self Study

Advance Preparation:



Knowledge of the implication of high cost, high needs patients.

Course Availability:

6 Months

Column | Staff Development
Max Smith of the Georgia Chapter discusses details of the ‘Meet Max’ series. New episodes are uploaded roughly every other week to the Georgia Chapter YouTube Channel or at
Column | Staff Development
Phoenix Children’s Hospital promotes an HFMA member and hires two others – one from the Midwest. Plus, two more members share their new job roles.
Case Study | Staff Development
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.
Column | Staff Development
We recognize our late members Dauner and Matheney, plus Lindsay's published article in his local newspaper and other members who announce new jobs or promotions.
Column | Staff Development
Two HFMA Chapters share how they are connecting virtually with their members during the COVID-19 pandemic, including hosting h online events and sharing Chapter highlights in a newsletter.
On Demand Webinar | Basic | Staff Development

Building the Business Case for Complex Care

On Demand Webinar | Basic | Staff Development

Building the Business Case for Complex Care


In this session, you will hear how Regional One Health has created a successful complex CAE program, focused on uninsured medically and socially complex patients, who are high cost, high need. You'll also see how they have demonstrated improved outcomes from cost, utilization, quality, and satisfaction perspectives which have made a positive impact to the financial position of the organization.

Original Live Date: HFMA Digital Annual Conference (8/14/2020)
After this program, you'll be able to..
Examine one method of identification for complex high cost, high need patients.
Review one method of measuring outcomes of a person-centered program.
Identify the impact of one or more social determinants of health on utilization.

Related Courses | Staff Development

On Demand Webinar | Basic | Staff Development

Telemedicine Metrics: 10 KPIs to Maximize Effectiveness

This presentation will review the best practices of telemedicine implementations and introduce metrics to maximize the effectiveness of such programs. Telehealth programs challenges will be discussed and key performance indicators to drive operational and economic impact on ambulatory services will be introduced.     

Original Live Date: HFMA Digital Annual Conference (8/12/2020)  

On Demand Webinar | Overview | Staff Development

Rapid Fire Sessions - financial sustainability

As healthcare systems plan for post Covid 19 strategies, the focus is on financial sustainability and optimizing care delivery. Hear case studies describing clinical documentation for optimizing revenue, a sustainable telehealth strategy and consumer centric payment plans.

Original Live Date: HFMA Digital Annual Conference (8/14/2020)

On Demand Webinar | Basic | Staff Development

Payment Transformation: A Mission to Improve the Health of Communities

A health system executive shares first hand knowledge on implementing the new CMS primary care and specialty payment models to position the health system as a leader in value-based care. Attendees will learn the potential impact of new payment models on population health.

Original Live Date: HFMA Digital Annual Conference (8/14/2020)

On Demand Webinar | Overview | Staff Development

Surge Preparation and the Clinical Workforce: An Analytic Approach to Certain Uncertainty with COVID-19

Covid is having a significant impact on the healthcare industry, resulting in unprecedented variation of historically "stable" indicators of volume, workforce availability and capacity management. Developing a forecast that incorporates best case/worst case scenarios that can create a milieu of shared understanding and enable financial and clinical executives to collaborate and manage through uncertain and adverse conditions. Creating a model and tool that supports the frequency that an organization must adapt and adjust as conditions change is essential to manage day to day operations. This session will discuss key indicators necessary to build a forecasting till that fosters collaboration.