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Business Partners
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Experienced Professional

Recommended for:

Patient Access
Patient Financial Services
Revenue Cycle

Delivery Method:

Self Study

Advance Preparation:



Knowledgeable in establishing patient payment plans

Course Availability:

1 Year

On Demand Webinar | Intermediate | Revenue Cycle

How Meadows Regional Medical Center's patient payment plan improved collections and reduced bad debt

On Demand Webinar | Intermediate | Revenue Cycle

How Meadows Regional Medical Center's patient payment plan improved collections and reduced bad debt


More than half of patients are concerned about their ability to pay a medical expense of $1,000 or less. Payment plans are one way to ease patients' financial concerns while increasing collection rates. Many hospitals don't offer these payment plans, and those who do aren't talking to patients about their payment options. Meadows Regional Medical Center will share its success in developing payment plans that resonate with patients. Meadows Regional boasts a 98% collection rate for no-interest plans and a 79% for low-payment plans. The medical center's approach boasts revenue, patient engagement and patient satisfaction.
After this program, you'll be able to..
  • Discover the difference long term patient financing made for Meadows Regional Medical Center in improving collections and reducing bad debt
  • Learn to implement a new model for patient payment plans, the keys to communicating patient financing options and the skills required to manage this approach

Related Courses | Revenue Cycle

On Demand Webinar | Intermediate | Revenue Cycle

Denial management and prevention: What is the difference and why you need both

Working denials is costly, it delays collections and uses valuable and expensive resource time.

The webinar will cover the process and analytics needed to identify denials that are preventable, how to work within your organization to assign actions needed to prevent denials and how to continuously measure and monitor data and workflows to increase clean claims.

We also cover how to develop and implement a denial management plan, using reporting, analytics, technology, measuring, monitoring and communication to reduce denial and appeal turnaround time, decreasing days in A/R, timely filing and appeal denials.

The subject will be presented from three perspectives: billing operations, front-end operations and analytics development.

You will be introduced to a 12-step program for developing and implementing your own denial prevention and management plan.

On Demand Webinar | Basic | Revenue Cycle

5 ways disease management and telemonitoring programs with home health can transform quality of care

Providers and insurers have a financial stake in keeping patients out of the hospital. When an effective system isn't in place, the cost can be striking. Those costs can absolutely be saved. This webinar will review the challenges that hospitals and home health agencies face when dealing with chronic disease and readmissions. The webinar will also explore an efficient solution.

Home telemonitoring can augment home healthcare services during a patient's transition from hospital to home. With these strategies you can decrease readmissions, decrease skilled nursing visits and increase patient satisfaction and compliance.

On Demand Webinar | Intermediate | Revenue Cycle

Advanced cost accounting: An organization's journey to Level 7 costing

Healthcare providers have little to no access to accurate, comprehensive, and actionable information on the cost of care.  While hospitals and health systems represents roughly $2 trillion of the annual spend on U.S. healthcare, close to 30% area operating at a loss.  As healthcare organizations face the challenge of reducing variation, waste and inefficiency to invest in higher value care, they need access to data and methodologies that can help them.  Baptist Health began the journey to and cost accounting using the HFMA-Strata 7 Cost Accounting Adoption Model as their roadmap.  In this session, discover how Baptist Health developed more sophisticated advanced processes and workflows to increase the accuracy and accessibility of their cost data... and achieve more meaningful, accurate financial output.

Course | Overview | Patient Access

PAE: Health Plans - An Overview

In this course we will address the basic billing rules for major health plans, including an overview of basic billing features and benefits, types of billing rules and minor claim payers and plans.