Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Hospitals and Other Providers

Career level:

Experienced Professional
Early Careerist

Recommended for:

Patient Access
Patient Experience
Registration
Admissions
Client Services
Revenue Cycle

Delivery Method:

Self Study

Advance Preparation:

None

Prerequisites:

None

Course Availability:

18 Months

Article | Patient Access
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Fact Sheet | Patient Access
HFMA presents a summary of CMS's final rule on interoperability and patient access to health data.
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Course | Basic | Patient Access
In this course we will address the pre-registration purpose and process, information collected during pre-registration, and consequences that an organization may experience due to inaccurate or incorrect patient information. It will also pr...
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Trend | Patient Access
As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.
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Course | Basic | Patient Access

Advance Directives and Bedside Registration

Course | Basic | Patient Access

Advance Directives and Bedside Registration

Description

This course describes the types of advance directives and explains the role of the registrar in identifying the existence of advance directives and processing such directives when they exist. It describes the specific challenges involved in registering patients at the bedside and discusses express or mini registrations, as well as "Jane/John Doe" registrations. This course explains how patient access staff should interact with emergency patients to avoiding violating the Emergency Medical Treatment and Active Labor Act (EMTALA).

Estimated course completion time: 30 minutes
After this program, you'll be able to..
  • Identify the purpose of advance directives
  • List the general types of advance directives and explain what each covers
  • Identify how to explain advance directives to the patient
  • Differentiate between bedside registration and traditional registration in terms of similarities and differences
  • List the basic steps involved in bedside registration
  • Recognize the unique aspects of emergency department registration
  • Recognize how and why express or mini registrations are done
  • Identify when a Jane/John Doe registration is warranted
  • Define EMTALA
  • Recognize when some registration information may be obtained from the patient without risk of violating EMTALA

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Hear from providers on how their organization responded to COVID-19 crisis and how they seek to re-engage patients with postponed elective services by establishing a framework for outreach, care coordination and dynamic journeys that engage patients.

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