Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Early Careerist
Experienced Professional
Student

Recommended for:

Claims
Managed Care
Patient Access
Patient Accounts
Patient Financial Services
Physician Practice
Registration
Reimbursement

Advance Preparation:

None

Prerequisites:

None

Course Availability:

18 Months

Article | Patient Access
A revenue cycle management company talks about the importance of experience, versatility, and customer service when responding to current and emerging revenue cycle challenges.
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Fact Sheet | Patient Access
HFMA presents a summary of CMS's final rule on interoperability and patient access to health data.
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Course | Basic | Patient Access
In this course we will address the pre-registration purpose and process, information collected during pre-registration, and consequences that an organization may experience due to inaccurate or incorrect patient information. It will also pr...
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Course | Basic | Patient Access
This course describes the types of advance directives and explains the role of the registrar in identifying the existence of advance directives and processing such directives when they exist. It describes the specific challenges involved in...
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Course | Basic | Patient Access

Importance of Insurance Verification

Course | Basic | Patient Access

Importance of Insurance Verification

Description

In this course we highlight the various types of health insurance that your patients may present at registration. We'll review the fundamentals of Medicare, Medicaid, and third-party liability plans. You'll learn how verifying a patient's insurance eligibility and benefits affect the coordination of benefits process, which determines the primary payer and secondary payer on a claim.

Estimated course completion data: 30 minutes
After this program, you'll be able to..
  • Recognize the basic features of Medicare and Medicaid
  • Recognize the basic features of commercial insurance vs. managed care
  • Recognize the basic features of third-party liability plans
  • Recognize how to perform insurance verifications and authorizations
  • Identify the process of coordinating benefits when patients have multiple insurance plans

Related Courses | Patient Access

On Demand Webinar | Intermediate | Revenue Cycle

Creating a work-from-home playbook

Even prior to COVID-19, many organizations began experimenting with work-from-home arrangements, especially in the revenue cycle space. In this session, you'll hear one organization's experience with employing a work-from-home committee to transform a system policy approach into one that worked for all aspects of the revenue cycle - back, middle and front end. In addition, you'll learn how they created metrics to monitor and measure productivity as well as establish quality monitoring.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Basic | Patient Financial Communications

Addressing the Patient Financial Experience in Today's Challenging Healthcare Environment

This session will involve first-hand observations about today's consumer financial decision-making trends and explore insights from a recent survey of over 2,000 U.S. adults who visited a doctor or healthcare facility within the past year for routine, follow-up, or unplanned care, and will inform how to best address patient financial concerns.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Overview | Financial Leadership

The Business of Caring: Increasing Value Through Outcomes-Based Staffing

The linkage between nursing care and patient outcomes is widely accepted, yet it is often difficult to achieve an evidence-based allocation of nursing resources that is understood and accepted by all. Join representatives from HFMA, AONL, and ANA in an exploration of the evolution from conventional, quasi-adversarial nursing/finance working relationships to patients-first interprofessional collaboration. Walk away with a collaborative action plan to improve nursing resource allocation and thereby improve the value of care that patients receive. 


Original Live Date: HFMA Digital Annual Conference (6/26/2020)

On Demand Webinar | Basic | Coronavirus

Help patients awaiting treatment by accelerating elective procedure

The financial ramifications of the ongoing COVID-19 pandemic will be a core challenge for providers to overcome as they stabilize from the disruption of regular business operations. Navigating the shift back to doing elective procedures again in the wake of COVID-19 will require a prescriptive roadmap that will assist health systems re-engage patients.

Hear from providers on how their organization responded to COVID-19 crisis and how they seek to re-engage patients with postponed elective services by establishing a framework for outreach, care coordination and dynamic journeys that engage patients.

Original Live Webinar Date: 6/9/20