Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Hospitals and Other Providers
Business Partners
Physicians and Other Practitioners

Career level:

Experienced Professional
Student
Early Careerist

Recommended for:

Patient Access
Patient Financial Services
Revenue Cycle
Billing
Collections
Claims
Patient Accounts
Reimbursement

Delivery Method:

Self Study

Advance Preparation:

None

Prerequisites:

None

Course Availability:

18 Months

Business Profile | Self-Payment Collection
An innovative financial services company talks about how it addresses patient payment pain points, offering patients interest-free payment arrangements without any fees and helping healthcare organizations improve self-pay collections witho...
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Article | Self-Payment Collection
In this article, Professional Credit discusses how it helps healthcare organizations effectively and positively engage patients throughout their healthcare financial journeys.
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Executive Roundtable | Self-Payment Collection
In this roundtable, several revenue cycle leaders discuss how they are tackling escalating patient responsibility, exploring the value of putting individuals on pathways toward payment that boost satisfaction and revenue.
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News | Self-Payment Collection
Highlights include an HFMA webinar on improving collections and reducing bad debt, conference calls by the Centers for Medicare & Medicaid Services and a Senate hearing on vertical consolidation in the healthcare industry.
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Article | Self-Payment Collection
An industry-leading patient financial solutions company details how its credit card solution facilitates patient payment, helping the patient and healthcare organization.
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Course | Intermediate | Self-Payment Collection

Self-Pay Follow Up

Course | Intermediate | Self-Payment Collection

Self-Pay Follow Up

Description

In this course we will address patient balance billing after insurance; contract issues and limitations; and required processing differences between bad debt and financial assistance care (such as charity). Appropriate notations are included within the course to direct you to the specific requirements of Section 501(r) of the Internal Revenue Code course related to financial assistance policies, applications and other requirements for non-profit hospitals in the handling of potential and eligible financial assistance patients. This course also includes an overview of Medicare bad debt rules and their financial impact.

Estimated course completion time: 30 minutes
After this program, you'll be able to..
  • Identify the key elements of a comprehensive financial policy
  • Identify the factors considered in self-pay follow up and account resolution activities

Related Courses | Self-Payment Collection

On Demand Webinar | Basic | Coronavirus

Solutions to manage an increasing self-pay population (Responsive Revenue Cycle Management Virtual Conference 4/30/20)

Providers are facing a dramatic increase in self-pay patients as a result of the economic fallout related to COVID-19 epidemic. Providers are desperately seeking options to compassionately care for these patients while remaining fiscally viable so they can continue to deliver upon their mission. Learn strategies to find insurance coverage and public assistance while communicating with patients with a reduced-touch environment. In this session, Waystar will discuss key solutions that will enable providers to assess charity eligibility, discover potential COBRA coverage, and digitally engage with their patients.

Original Live Webinar Date: 4/30/20

Certification | Overview | Physician Practice Revenue

Certified Specialist Physician Practice Management Recertification

The CSPPM recertification program is recommended for active, eligible, HFMA CSPPM certificants with an upcoming maintenance due date of October 1, 2020*. Not sure when your CSPPM expiration date is? Sign in, click your profile image in the upper right corner, select My Development, and then click on the Certifications tab near the center of your page. You'll see your certifications along with their expiration date.

HFMA requires that eligible CSPPM certificants gain competence in the physician practice management arena by taking a short assessment every two years. This program provides healthcare organizations with a means to ensure that their staff has the body of knowledge necessary to meet their demands.

CSPPM recertification course outline:

  • Encounter Processing
  • Accounts Receivable: Collections, Policy, and Evaluation
  • Budgeting and Benchmarking
  • Integrated Health Systems and Managed Care

Assessment information:
This online program includes the above recertification courses and a recertification assessment. The assessment has 50 multiple choice questions and you have 90 minutes to complete it in one sitting. The passing score is 70%. If you do not pass on the first attempt, there is a mandatory 30-day waiting period. Please keep this in mind, as the deadline to complete the recertification assessment (to maintain your certification) is October 1, 2020*,

*During this unprecedented time HFMA is committed to meeting the need of its certified individuals. HFMA is implementing a certification maintenance grace period to allow for additional time to meet the recertification requirement. The maintenance deadline will be extended from May 31, 2020 to October 1, 2020.

Course | Advanced | Denials Management

Revenue Cycle Performance Improvement

This course introduces the idea that lasting performance improvement in the revenue cycle can only be achieved after changing the work culture. The course also describes the ambulatory payment classification (APC) system introduced by the Centers for Medicare and Medicaid Services (CMS) in 2000. It also explains the importance of correct charging in avoiding denials, overcharges, and undercharges and describes how hospitals can prevent inaccurate charging before claims are submitted to payers and how hospitals can use retrospective audits to recover lost revenue from previously paid claims.


Estimated course completion time: 2 hours

Course | Basic | Revenue Cycle

Revenue Integrity Program Essentials

Balancing the need for a positive bottom line while maintaining compliance with a multitude of laws and regulations is more important now than ever before. A revenue integrity program is an excellent proactive approach to meet those needs.

The result of a focused, well-designed revenue integrity program and work plan will identify opportunities to reduce or eliminate revenue leakage, reduce claim management rework, and improve regulatory compliance.


Estimated course completion time: 1 hour