Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Business Partners
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Experienced Professional
Mid-Senior

Recommended for:

Billing
Collections
Financial Planning
Patient Access
Patient Financial Services
Revenue Cycle

Delivery Method:

Self Study

Advance Preparation:

None

Prerequisites:

Understand the revenue cycle process

Course Availability:

1 Year

Live Webinar | Revenue Cycle
Today's healthcare consumers increasingly shop for providers like they shop for other items, with 78% looking at two or more physicians before making an appointment with a new practice. Given fierce competition and budgetary pressures, prov...
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Live Webinar | Revenue Cycle
<div>In the past several years, hospitals and health systems have seen an increase in the number of veterans being provided care. Typically VA reimbursement accounts for a small percentage of an average hospital's revenue, but it can be com...
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On Demand Webinar | Basic | Revenue Cycle
Today's healthcare consumers increasingly shop for providers like they shop for other items, with 78% at two or more physicians before making an appointment with a new practice. Given fierce competition and budgetary pressures, provider gro...
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On Demand Webinar | Intermediate | Revenue Cycle
In the last several years, hospitals and health systems have seen an increase in the number of veterans being provided care. While this can be a positive option for both facilities and the patients, VA reimbursement can be complicated and d...
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Podcast | Revenue Cycle
Chris Hobson, from Orion Health discusses CMS’s upcoming deadline for interoperability requirements for payers and Geneva Schlabach from Vispa and Mike Duke from Baker Tilly talk about denials management.
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On Demand Webinar | Intermediate | Revenue Cycle

Patient experience: The Impact of cost on satisfaction

On Demand Webinar | Intermediate | Revenue Cycle

Patient experience: The Impact of cost on satisfaction

Description

As out-of-pocket expenses continue to rise and patients navigate new financial pressures and responsibilities, the relationship between healthcare costs and patient satisfaction is growing stronger than ever.

Recent CareCredit research explores the impact of cost and identifies opportunities for healthcare leaders and decision-makers to understand patient concerns and provide solutions and support across every stage of the patient journey.

In this webinar, attendees will learn more about the impact of cost on decisions patients make about their care, and how information about patient-centered options can lead to improved satisfaction and a better financial experience.

Original Live Webinar Date: 10/28/20
After this program, you'll be able to..
  • Discover how transparency around cost can help retain patients as loyal customers.
  • Identify gaps and reduce points of friction along the healthcare journey related to the financial decisions patients encounter.
  • Explore financial solutions and payment options that can empower patients and boost satisfaction while meeting business objectives.

Related Courses | Revenue Cycle

On Demand Webinar | Basic | Revenue Cycle

RWJBarnabas improves access with aggressive growth strategy

Today's healthcare consumers increasingly shop for providers like they shop for other items, with 78% at two or more physicians before making an appointment with a new practice. Given fierce competition and budgetary pressures, provider growth depends on processes that are proven to drive commercially insured patients. To attract new patients, RWJBarnabas strives to meet consumers where they are as they search online for healthcare and to make it easy to access services.

Join this session to learn how RWJBarnabas added over $20 million in contribution margin across more than 600 designated providers, with a 6:01 ROI based on new patients alone, and divested from other programs that proved less effective.


Original Webinar Live Date: 11/18/20

On Demand Webinar | Intermediate | Revenue Cycle

Overcoming the increasing challenge of VA reimbursement

In the last several years, hospitals and health systems have seen an increase in the number of veterans being provided care. While this can be a positive option for both facilities and the patients, VA reimbursement can be complicated and difficult to capture. While only a small percentage of an average hospital's total revenue, the work involved to collect it is disproportionate.

Learn techniques you can implement in training staff, capturing accurate patient data, and pursuing VA claim reimbursements.

Original Live Webinar Date: 10/29/20

On Demand Webinar | Update | Coding

2021 E/M transition and financial impact

The deadline is fast-approaching to implement upcoming outpatient evaluation and management (E/M) coding challenges. This webinar will review the changes and discuss the potential financial impacts of the new coding that takes effect January 1, 2021.

As leaders work to understand what these changes will mean for providers, coders and auditors, and their organization as a whole, we'll share insights on potential financial impacts and strategies to effectively prepare for this change.

Original Live Webinar Date: 11/5/20

On Demand Webinar | Basic | Supply Chain Management

Executive Panel: Pandemic insights on medical equipment management

Clinicians and operations staff delivered heroic efforts when the pandemic hit the United States in early 2020. At the outset of the pandemic, gaps in our nationwide equipment procurement processes were exposed - leaving caregivers on the front lines short of the vital equipment they needed for care. Since then, new challenges have emerged as integrated delivery networks (IDNs) and hospitals struggle to efficiently manage a flood of new equipment and tighter budgets, all while preparing for a COVID-19 spike in the Fall. In this webinar, you will hear stories from the front lines about what equipment management practices worked well and which ones didn't. You'll also walk away with strategies for procuring and managing equipment while staying financially viable in the months and years ahead.