Patient Financial Communication
In this course we will address the Patient Financial Communications Best Practices through concepts of financial counseling. We'll review patient financial care concepts, which include negotiating account resolution, identifying and initiating financial assistance processes (charity), pursuing time-of-service collections and achieving account resolution.
This course addresses the principles of price transparency, the role of price estimates in patient financial care and how pricing information is used to prepare and present price estimates.
IRS Regulation 501(r)
This course addresses the components of the 501(r) regulations related to community health needs assessments, financial assistance and emergency medical care, and billing and collections from financial assistance eligible patients. It also covers policies for financial assistance and emergency medical care as well as activities related to billing and collections.
Healthcare Industry Regulation and Accreditation
This course discusses the regulation and accreditation of the healthcare field. It provides overviews of various legislation, such as the HMO Act of 1973, the Employee Retirement Income Security Act of 1974 (ERISA), state regulations, and the Patient Protection and Affordable Care Act (PPACA). It also discusses regulatory and crediting bodies, including the Joint Commission, URAC, and the National Committee for Quality Assurance (NCQA).