DETAILS

Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Career level:

properties/careerLevel

Delivery Method:

Self-Study

Advance Preparation:

None

Prerequisites:

None

Course Availability:

12 Months

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An organization's consumer strategy must change with the times

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Odeza: Driving engagement through patient-centric digital communications
One company shares how it partners with health systems in delivering artificial intelligence-assisted digital communications through two-way SMS, voice, email, live chat and web-based chatbots for improved patient communication experience.
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Revamping patient engagement and collections — digitally
Four companies presented 10-minute case studies at the HFMA Digital Annual Conference. Leaders from these organizations share the solutions of the case studies, which drive improved solutions in healthcare revenue cycle.
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Discover how a provider of patient financing company uses a patient-focused approach to ensure each patient receives the same care with their financial obligations as they do with their clinical care.
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HFMA issues updated patient bill payment guidelines amid pandemic, public pressure
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Patient Financial Communications: Time of Service

Course | Basic | Patient Financial Communications

Patient Financial Communications: Time of Service

After this program, you'll be able to..
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