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Hospitals and Other Providers

Career level:

Experienced Professional

Recommended for:

Revenue Cycle

Delivery Method:

Self Study

Advance Preparation:




Course Availability:

1 Year

Fact Sheet | Patient Access
HFMA presents a summary of CMS's final rule on interoperability and patient access to health data.
Trend | Patient Access
As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.
Executive Roundtable | Patient Access
A roundtable of healthcare financial leaders explores strategies for optimizing the revenue cycle to reduce cost-to-collect, limit revenue leakage and meet patient and payer expectations.
News | Patient Access
In 2018, 1.9 million fewer people were covered by some type of health insurance, and they were most likely former Medicaid enrollees, according to new federal survey data.
On Demand Webinar | Basic | Patient Access

Roadmap for revenue cycle results post EHR implementation

On Demand Webinar | Basic | Patient Access

Roadmap for revenue cycle results post EHR implementation


As hospitals and health systems continue to be pressured by deteriorating operating margins, it will be even more important for them to decrease revenue cycle related expenses and increase yield and cash. This webinar will highlight provider best practices on how to achieve sustainable revenue cycle results in both the acute and ambulatory spaces after EHR implementation. The program will outline specific action steps related to revenue cycle reporting, patient access optimization, charge capture, underpayment review, clinical documentation improvement, and accounts receivable acceleration.
After this program, you'll be able to..
  • Outline a plan for revenue cycle results (revenue capture, net revenue optimization, and accelerated billing and collections), including post EHR implementation
  • Describe key areas within the revenue cycle that can drive net revenue improvement, accelerate cash, and achieve cost optimization in the long run
  • Apply lessons learned to your own revenue cycle, including: Reviewing the impact of a conversion on your clinical and revenue cycle areas; Identifying areas to explore metric improvements mentioned above; Reviewing strategies to accelerate optimization of the EHR platform in the post-live environment

Related Courses | Patient Access

On Demand Webinar | Overview | Patient Financial Communications

New patient access, interoperability and information blocking rules

Health care professionals need to understand that the rules governing health information are changing.  Under current final rules, providers and health plans must share data directly with patients, and if a patient requests their data be shared with an app on their phone, you must comply.

These new rules change the nature of health information as we know it, and they bring new challenges-and new actors - into the more traditional health care market.

Learn about these new rules, where they came from, and what they could mean for you and your business from an expert that helped craft the federal statute creating these new rules.

Original Live Webinar Date: 4/29/20

On Demand Webinar | Basic | Coronavirus

Solutions to manage an increasing self-pay population (Responsive Revenue Cycle Management Virtual Conference 4/30/20)

Providers are facing a dramatic increase in self-pay patients as a result of the economic fallout related to COVID-19 epidemic. Providers are desperately seeking options to compassionately care for these patients while remaining fiscally viable so they can continue to deliver upon their mission. Learn strategies to find insurance coverage and public assistance while communicating with patients with a reduced-touch environment. In this session, Waystar will discuss key solutions that will enable providers to assess charity eligibility, discover potential COBRA coverage, and digitally engage with their patients.

Original Live Webinar Date: 4/30/20

On Demand Webinar | Basic | Coronavirus

How to manage revenue cycle and operational stability throughout a healthcare crisis (Responsive Revenue Cycle Management Virtual Conference On-demand)

The global COVID-19 pandemic has put the U.S. economy in a fragile state, causing a ripple effect down to the healthcare organizations.  Many elements of this crisis are already impacting the revenue cycle, from forcing leaders to expand remote work options to more employees, to managing the surge of patient volumes, while balancing the demands for information, access and care.

In addition, even with proposed adjustments to reimbursement rates for treating COVID-19 patients, provider are financially at risk due to the loss of elective procedures and non-essential routine visits and screenings, which can be a primary source of revenue for many organizations.  While delaying these visits caused short-term access issues.

Listen to this webinar to discuss how health systems and practices can drive strategies before, during and after the peak of a healthcare crisis to optimize revenue cycle operations and financial performance.

Original Live Webinar Date (4/30/20)

On Demand Webinar | Overview | Revenue Cycle

Use the butterfly effect to prevent denials, improve financial results

A butterfly flaps its wings, causing a hurricane halfway around the world.  Learn how to apply the butterfly effect by making minor changes in the front-end of your revenue cycle to eliminate denials, increase POS collections and improve patient satisfaction, causing minor financial improvements.

We'll breakdown how Magnolia Regional Health Center used the butterfly effect to impact patient access, leading to a 50% reduction in denials, 600% increase in cash collections and 90th percentile in patient satisfaction. You'll learn how to put the butterfly effect to work in the front-end of your revenue cycle.

Original Live Webinar Date:  4/7/20