Free for HFMA Members
$99 for Non-members


Health Plans
Hospitals and Other Providers
Physicians and Other Practitioners
Business Partners

Career level:

Experienced Professional

Recommended for:

Healthcare Supply Chain
Physician Practice
Revenue Cycle
Clinical Operations

Delivery Method:

Self Study

Advance Preparation:




Course Availability:

1 Year

News | Billing and Collections
A compromise solution for surprise medical bills is nearing and could include costs for both providers and health plans.
Course | Intermediate | Billing and Collections
This course covers a set of four compliance risk areas identified by the Office of Inspector General (OIG) that healthcare providers need to be aware of before they submit healthcare claims to federal agencies for approval. The course also ...
Course | Basic | Billing and Collections
This course explains the purpose of the 08/05 revised version of the 1500 Health Insurance Claim Form and describes how the form should be completed.<div><br></div><div>Estimated course completion time: 2 hours and 30 minutes</div>
Course | Basic | Billing and Collections
In this course we review internal controls for cash handling and posting, electronic funds transfer and electronic remittance advices.<div><br></div><div>Estimated course completion time: 30 minutes</div>
Course | Basic | Billing and Collections
At the end of this course, you will be able to recognize billing requirements utilized by healthcare providers and health plans.<div><br></div><div>Estimated course completion time: 1 hour</div>
On Demand Webinar | Update | Billing and Collections

The latest on healthcare regulatory and legislative issues with Andy Bressler

On Demand Webinar | Update | Billing and Collections

The latest on healthcare regulatory and legislative issues with Andy Bressler


A look at the latest healthcare regulatory and legislative issues moving through Congress, Health and Human Services (HSS) and the Center for Medicare & Medicaid Services (CMS).
After this program, you'll be able to..
  • Examine the impact of legislative and regulatory changes on hospitals, physicians, health plans, post-acute providers and pharmaceutical manufacturers
  • Review strategic and operational plans to succeed in a changing regulatory environment
  • Identify potential changes in healthcare reform given the shifting political environment
  • Prepare for ACA legislative and regulatory expected changes; where we are regarding potential repeal-and-replace legislation
  • Understand the updates for CMS Medicare payment regulations for FY2019 for providers which include: Inpatient/outpatient hospitals, LTCHs, IRFs, SNFs, inpatient psychiatric, home health, hospice, physicians, ASCs and dialysis
  • Review other CMS regulatory relief efforts, including modifications and delays to CMS demonstration programs
  • Discuss Medicaid payment reforms and waiver efforts in the states

Related Courses | Billing and Collections

On Demand Webinar | Overview | Revenue Cycle

Improving the patient financial experience through intense consumer focus

Many healthcare organizations apply tremendous effort and resources to ensure that patients have a positive experience. However, this good will is often diluted by a negative financial experience.  Learn how to insulate the patient, and your staff, from complexities of the revenue cycle by implementing consumer-friendly technologies that have ben proven successful in other industries.

Learn how, with this approach, Baton Rouge General has improved customer satisfaction cultivated a more efficient collections team and a significantly boosted patient collections.

Original live webinar date - 3/5/20

Certification | Overview | Revenue Cycle

Certified Revenue Cycle Representative Recertification

The CRCR recertification program is recommended for active, eligible, HFMA CRCR certificants with an upcoming maintainance due date of May 31, 2020. Not sure when your CRCR expiration date is? Sign in, click your profile image in the upper right corner, select My Development, and then click on the Certifications tab near the center of the page. You'll see your certifications along with their expiration date. 

HFMA requires that eligible CRCR certificants gain continuing competence in the revenue cycle arena by taking a short assessment every two years.  The program provides healthcare organizations with a means to ensure that their revenue cycle staff has the body of knowledge necessary to meet their demands. 

Click here to see the list of specific topics covered in this year's recertification course. 

Assessment information:
This online program includes the recertification course and a recertification assessment. The assessment has 50 multiple choice questions and you have 90 minutes to complete it in one sitting. The passing score is 70%. If you do not pass on the first attempt, there is a mandatory 30-day waiting period. Please keep this in mind, as the deadline to complete the recertification assessment (to maintain your certification) is May 31, 2020.

Course | Basic | Consumerism

Price Transparency

This course addresses the principles of price transparency, the role of price estimates in patient financial care and how pricing information is used to prepare and present price estimates.

Estimated course completion time: 1 hour

Course | Intermediate | Patient Financial Communications

Patient Financial Communication

In this course we will address the Patient Financial Communications Best Practices through concepts of financial counseling. We'll review patient financial care concepts, which include negotiating account resolution, identifying and initiating financial assistance processes (charity), pursuing time-of-service collections and achieving account resolution.

Estimated course completion time: 30 minutes