Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Business Partners
Health Plans
Hospitals and Other Providers

Career level:

Executive
Experienced Professional
Mid-Senior

Recommended for:

Billing
Client Services
Clinical Operations
Collections
Patient Access
Patient Accounts
Physician Practice
Registration

Delivery Method:

Self Study

Advance Preparation:

None

Prerequisites:

None

Course Availability:

1 Year

News | Coronavirus
Researchers are increasingly concerned that patients are missing both needed care management and early detection of serious illness, which could have long-term cost implications.
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Blog | Coronavirus
The U.S. Department of Health and Human Services will accept applications for Phase 3 General Distributions of provider relief funds Oct. 5 – Nov. 6.
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News | Coronavirus
Hospitals will have 14 weeks to meet daily data-reporting requirements related to COVID-19 and the flu or face termination from Medicare and Medicaid.
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News | Coronavirus
The COVID-19 public health emergency was extended to January and a new round of federal funding was issued for ongoing pandemic-response expenses.
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News | Coronavirus
Rural and safety net hospitals are worried they may have to repay large amounts of federal coronavirus assistance under recently revised guidance.
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On Demand Webinar | Basic | Coronavirus

The patient financial experience: The current state & what's next

On Demand Webinar | Basic | Coronavirus

The patient financial experience: The current state & what's next

Description

Relying on aggressive financial policies and collection tactics won't help your organization adapt to the "patient as payer" model, especially after the pandemic.  Instead, you need a strategy that helps patients easily navigate the financial responsibilities associated with their care.

This webinar will reveal new survey data from patients and healthcare providers about the challenges associated with medical billing and payments, including how they have been impacted by COVID-19. With these timely insights, attendees can pinpoint and execute on opportunities to improve the patient financial experience and enhance revenue cycle performance.  Presenters will discuss strategies, like fine-tuning financial policies and offering patients a single, simplified view of their financial responsibility to reduce confusion and high call volume. Attendees can then apply these best practices within their own organization.

Live Original Webinar Date: 7/23/20
After this program, you'll be able to..
  • Determine the biggest challenges patients face when paying for their healthcare
  • Identify the issues that limit revenue cycle team's performance
  • Explain how COVID-19 has impacted patients and healthcare revenue cycles
  • Summarize and prioritize the steps necessary for improving the patient financial experience
  • Apply lessons learned from other leading health systems

Related Courses | Coronavirus

On Demand Webinar | Basic | Supply Chain Management

Strategies for optimizing medical device inventories amid COVID-19

As COVID-19 upends how hospitals and health systems think about their medical device inventories, practical financial and operational strategies are becoming imperative. In this webinar, we will discuss how to optimize your inventory to reduce capital and operational expense while ensuring you have the resources to deal with a future health crisis. You'll learn how to identify appropriate inventory levels for specific devices and maintain those levels while accommodating new scenarios such as the transition of care to alternate sites.

Original Live Webinar Date: (10/8/20)

On Demand Webinar | Intermediate | Capital Finance

5 critical capabilities needed today for capital planning

As the world struggles to manage and contain COVID-19, U.S. hospitals and health systems are finding that the pandemic has amplified existing financial challenges and forced them to shift priorities. Many organizations are struggling to understand the financial impact of capital plans they put in place months ago. Many are also finding they can better understand the financial ramifications of capital pivots by introducing automation into the capital planning process. We also will explore lessons learned during COVID-19 about 5 critical capabilities needed to manage the capital planning and tracking process.

Original Live Webinar Date: 10/6/20

On Demand Webinar | Overview | Capital Sources and Allocation

Achieving working capital efficiency and cash management

Even prior to the pandemic crisis, health system finance and treasury departments were exploring more efficient ways to manage their working capital and improve their financial health overall.  With prevailing uncertainty about the economy and the financial outlook for healthcare, hospitals are looking to improve their liquidity, and enacting various short-term financing options while monitoring cash-on-hand. This webinar describes the current financial challenges, describes emerging best practices for Accounts Payable and prescribes solutions to help achieve optimal working capital, even in this uncertain environment. The presentation will also cover financial management trends, payments outlook and effects on liquidity position, including creditor rating, as well as balance sheet management.

Original Live Webinar Date: 9/23/20

On Demand Webinar | Overview | Cost Reduction

Equipment sharing: A new way for finance leaders to save capital dollars

With the cancellation of elective surgeries due to COVID-19, health system leaders must navigate their organization to a new financial future.  Join as we outline an entirely new tranche of cost savings that can be achieved by maximizing the utilization of existing capital equipment with an asset sharing program.

You will be provided with a framework to benchmark equipment utilization across your facilities, and the steps to practically implement a sharing program.Learn from two health system case studies on how asset sharing can reduce new equipment needs by as much as 50%, while eliminating rental costs and satisfying more capital requests from your clinical team.

Original Live Webinar Date: 9/2/20