Cost:

Free for HFMA Members
Buy HFMA Membership to Attend

Audience:

Business Partners
Hospitals and Other Providers
Physicians and Other Practitioners

Career level:

Executive
Experienced Professional
Mid-Senior

Recommended for:

Billing
Business Operations
Collections
Patient Access
Patient Accounts
Patient Financial Services

Delivery Method:

Self Study

Advance Preparation:

None

Prerequisites:

None

Course Availability:

1 Year

Podcast | Revenue Cycle
Kim Scaccia from Wisconsin-based Mercyhealth discusses how her organization cracked the code on a remote work force. Quintin Smith from Baker Tilly talks about staying positive after a layoff. And HFMA's Jennifer Novoseletsky tells us how m...
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Case Study | Revenue Cycle
Strong change management played a key role in an HFMA MAP Award winner’s revenue cycle transformation.
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Case Study | Revenue Cycle
Intervention efforts pre- and post-treatment engaged patients at Northwestern Medicine's cancer treatment facilities and helped reduce bad debt by 65% per month from the baseline period to the intervention period.
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News | Revenue Cycle
HFMA's Digital Revenue Cycle Conference features 20 presenters during live sessions, the ability to earn CPE credits and time for networking and peer-engagement.
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On Demand Webinar | Intermediate | Revenue Cycle
Increasing federal and state regulations are causing many hospitals to struggle to stay up to date with ever-changing coding and compliance rules, as well as developing and maintaining a defensible and transparent pricing strategy. This pre...
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On Demand Webinar | Overview | Revenue Cycle

Use the butterfly effect to prevent denials, improve financial results

On Demand Webinar | Overview | Revenue Cycle

Use the butterfly effect to prevent denials, improve financial results

Description

A butterfly flaps its wings, causing a hurricane halfway around the world.  Learn how to apply the butterfly effect by making minor changes in the front-end of your revenue cycle to eliminate denials, increase POS collections and improve patient satisfaction, causing minor financial improvements.

We'll breakdown how Magnolia Regional Health Center used the butterfly effect to impact patient access, leading to a 50% reduction in denials, 600% increase in cash collections and 90th percentile in patient satisfaction. You'll learn how to put the butterfly effect to work in the front-end of your revenue cycle.

Original Live Webinar Date:  4/7/20
After this program, you'll be able to..
  • Predict, identify and prevent-causing errors
  • Reverse cash and collection problems
  • Drive higher collections from patients and payers
  • Deliver accurate patient estimates that grow revenue from patient collections
  • Automate and streamline the process for prior authorizations

Related Courses | Revenue Cycle

On Demand Webinar | Overview | Supply Chain Management

COVID-19 ready: Northwestern Medicine transforms procure-to-pay

Northwestern Medicine is an integrated healthcare system that is constantly growing with new patient treatments and facility acquisition to provide the most advanced health care to the communities and patients they serve. With healthcare's strict policies, Northwestern needs to ensure compliance as they onboard and manage suppliers to deliver these critical services.

Unfortunately, this process was layered in paper and manual tasks Amy Platis, Program Director of Finance, APM at Northwestern Medicine, set out to digitally transform Northwestern's procure-to-pay operations with apexportal. And, in the process, made her team ready for the disruption that COVID-19 would cause to her team and the communities that Northwestern serves.

On Demand Webinar | Overview | Staff Development

Rapid Fire Sessions - financial sustainability

As healthcare systems plan for post Covid 19 strategies, the focus is on financial sustainability and optimizing care delivery. Hear case studies describing clinical documentation for optimizing revenue, a sustainable telehealth strategy and consumer centric payment plans.


Original Live Date: HFMA Digital Annual Conference (8/14/2020)

On Demand Webinar | Basic | Coronavirus

Lessons learned from COVID-19 Optimizing patient engagement with cloud

In the wake of COVID-19, many healthcare providers that traditionally relied on physical office space had to quickly adapt their operations to meet regulatory guidelines and ensure the safety of their employees by shifting to remote work. On top of these workforce restrictions, healthcare organizations of all types undoubtedly saw an increase in call volume and patient engagement due to the pandemic.

Without a physical office, corporate VPN, or standard equipment, many were faced with challenges and learning lessons when forced to turn to new methods of patient communication and productivity. Listen to this webinar as revenue cycle and patient experience leaders discuss the tools and best practices to optimize patient engagement, manage increased call volumes, and drive performance when operating with a remote workforce.

On Demand Webinar | Intermediate | Revenue Cycle

Living in a price transparent world

Increasing federal and state regulations are causing many hospitals to struggle to stay up to date with ever-changing coding and compliance rules, as well as developing and maintaining a defensible and transparent pricing strategy. This presentation is designed to address the regulatory requirements for satisfaction. We will also address next steps for you to consider when preparing for upcoming price transparency requirements. With the help of a hospital revenue cycle leader, we will dive into the challenges providers face and discuss solutions for tackling the complexities of living in a price transparent world.