Podcast | Medicare Payment and Reimbursement
Rich Daly interviews Rep. Suzan Delbene about the Value in Health Care Act, proposed legislation that would make a series of hospital-supported changes to value-based programs operated by Medicare. Andrew Renda of Humana talks about how the...
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Fact Sheet | Payment, Reimbursement, and Managed Care
HFMA presents a detailed summary of the FY 2021 Medicare inpatient rehabilitation facility prospective payment system final rule, published by CMS, in the August 10, 2020, Federal Register.
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Fact Sheet | Payment, Reimbursement, and Managed Care
HFMA presents a detailed summary of the CY 2021 OPPS proposed rule, published by CMS.
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Know the Rules

On-demand sessions from the July 17th Digital Annual Conference.

HFMA members who attended any of HFMA's 2020 Digital Annual Conference dates can now access on-demand webinars of each session to watch at their convenience.

On Demand Webinar | Overview | Leadership

Generation Rebound

This session will provide leaders with the right evidence-based information about generational behaviors and mindset to leverage your team's strengths, especially in response to the newest workplace challenges brought on by COVID-19. 


The speaker did not give permission to post his live session on-demand. We have permission to share this summary video. 

Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Basic | Patient Financial Communications

Addressing the Patient Financial Experience in Today's Challenging Healthcare Environment

This session will involve first-hand observations about today's consumer financial decision-making trends and explore insights from a recent survey of over 2,000 U.S. adults who visited a doctor or healthcare facility within the past year for routine, follow-up, or unplanned care, and will inform how to best address patient financial concerns.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Intermediate | Revenue Cycle

Creating a work-from-home playbook

Even prior to COVID-19, many organizations began experimenting with work-from-home arrangements, especially in the revenue cycle space. In this session, you'll hear one organization's experience with employing a work-from-home committee to transform a system policy approach into one that worked for all aspects of the revenue cycle - back, middle and front end. In addition, you'll learn how they created metrics to monitor and measure productivity as well as establish quality monitoring.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Basic | Revenue Cycle

Engaging a Multigenerational Workforce with Gamification

In an increasingly tight labor market, patient account representative engagement is more important than ever, especially in light of increased patient experience expectations. Engaging patient account representatives is challenging yet critical for every provider. Learn how one organization tackled this challenge through a multi-generational approach to gamificiation that can improve productivity and staff focus on organizational and individual goals, as well as reduce turnover. Understanding the tendencies of each generation can assist in creating pathways for representative engagement.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Intermediate | Patient Experience

Diagnosis Financial Strain:One Organization's Approach to the Patient Financial Experience

This session will present an effective process for assessing physician financial performance from an operational and strategic standpoint. The speakers will share a defined process to manage physician financial performance, including how to use cost accounting concepts to establish and manage appropriate operating budget results as well as how to use ROI concepts to assess and monitor strategic benefits in comparison to subsidy loss levels.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Intermediate | Revenue Cycle

Expand and Improve Patients' Financing Options

With the rise of patient as payer, many healthcare organizations are offering a greater variety of financing plans and increasing flexible options. This session will help attendees understand how to determine the best plan for each patient. In addition, the speakers will share the pros and cons of in-house financing plans versus third-party financing options and the experience and impact of both patient and provider.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Basic | Revenue Cycle

Rapid Fire Case Studies - optimize the revenue cycle

Progressive systems are modernizing their revenue cycle operations, unlocking efficiencies, simplifying administrative work, digitally engaging patients and eliminating denials. These case studies highlight ways to automate and streamline to optimize the revenue cycle. 


Original Live Date: HFMA Digital Annual Conference (7/17/2020)

On Demand Webinar | Intermediate | Patient Experience

Creating a consumer-centric patient experience in a post-pandemic world

New research reveals how healthcare consumerism has grown amid the pandemic. Before COVID-19, progress toward a digital retail experience had been steady but slow. Now, seemingly overnight, millions of consumers have experienced care through digital channels, and that experience - both good and bad - has shaped attitudes and demands. There will be winners and losers among providers based on the ability to meet expectations of this newly minted and massive digital patient population - which, the research shows, has clear desires for what it wants and needs. In this session, we'll learn the phases of the digital patient journey and report on what consumers say are the realities of finding, accessing, and paying for care. The presentation will cover consumer preferences on healthcare shopping, cost transparency, communication, payment processes, and more, with strategies providers should consider for both short- and long-term success. As a takeaway, providers will learn the key steps to take in order to begin or advance their journey to an effective digital transformation.


Original Live Date: HFMA Digital Annual Conference (7/17/2020)