How Telehealth Is Shaping Strategy and Clinical Model Design

There is at least one silver lining from the COVID-19 pandemic — it has reignited the healthcare industry’s interest in telehealth. Long described as a gamechanger in the delivery of care, telehealth adoption remained underutilized in most markets due primarily to payment and policy restrictions.

Now, telehealth adoption has passed through an inflection point. As detailed in this white paper, Premier^® data indicates that the use of ambulatory virtual visits during the third quarter of 2020 increased 30x year over year. For certain service lines, telehealth comprised a quarter or more of their total visits in Q3 2020. Meanwhile, Premier data shows that telehealth visits are boasting a 32 percent better no-show rate than in-person visits.

As such, every provider organization should be actively designing a telehealth strategy or refreshing their existing one. This white paper will help executives capture the telehealth opportunity and create a strategic competitive advantage.

White paper takeaways

This white paper will help executives capture the telehealth strategic opportunity and maximize recent and planned investments in telehealth by redesigning clinical models.

• Set your strategic direction
• Understand the telehealth value proposition
• Build the business case
• Redesign staffing, workflows, and clinical models
• Align with enterprise and payer strategy
• Compete and win in the telehealth market

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