Consumerism Maturity Model Task Force

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HFMA gratefully acknowledges the task force members who contributed their time and expertise to the development of the Consumerism Maturity Model over an 18-month period.

Marcus Armstrong, FHFMA, CPA
Manager
WiPFli LLP

Maureen Clancy
Senior VP, Operations
Privia Health

Brad Cook, FHFMA
Chief Revenue Officer, Fluent Health
Presbyterian Healthcare Services

Melissa Danamehr
Senior Director, Revenue Cycle
OhioHealth

Christine Feucht, CMA
Director, Patient Financial Services
Marshfield Clinic

Donna Graham
Executive Director, Revenue Cycle
MetroHealth

Gaurav Gupta
Vice President of Product Strategy
Med-Metrix

Terrie Handy
VP, Revenue Cycle Operations
Legacy Health

Laura Holt, FHFMA
VP Revenue Cycle
St, Luke’s Hospital

Julie Kay, FHFMA
VP, Cerner Revenue Cycle Services
Cerner Corporation

Sarah Knodel, CHFP
Senior VP, Revenue Cycle
Baylor Scott & White Health

Michael Mercurio
Executive VP, Operations
CODAMETRIX

Pam Ott, FHFMA, CPA, CRCR
Vice President, Finance, Sheboygan/Calumet County Market
Aurora Health Care

Richard Rhine
Executive VP, CFO
Grady Heath System

Mark Rukavina
Business Development Manager
Community Catalyst Center for Consumer Engagement in Healthcare Innovation

Gerilynn Sevenikar, CHFP
Vice President
Sharp HealthCare

Barbara Tapscott, CHFP
VP, Revenue Management
Geisinger Health System