Productivity and Process Improvement

Hallmark Steering Committee Principles

May 23, 2017 10:23 am

Hallmark Health System (Hallmark) established the following rules of engagement and responsibilities for the steering committee that it established to lead its performance improvement initiative.

Rules of Engagement

  • Attend each meeting or send an approved substitute with decision-making authority.
  • Determine, approve, and actively work to support the achievement of the overall financial goal.
  • Work as a team to determine and approve divisional targets.

Responsibilities

  • Approve the planning and implementation project goals and work plan.
  • Approve, communicate, and support specific targets, including achieving the original FY budget targets and incremental financial transformation improvement.
  • Consider impacts of improvement plans on quality, patient safety, and patient experience.
  • Review and approve vetted and validated improvement plans.
  • Resolve identified barriers and support appropriate mitigation strategies.
  • Track and monitor plans and results, developing course corrections as necessary to meet goals.

Source: Hallmark Health System and Kaufman, Hall & Associates, LLC. Used with permission.

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