The Patient Friendly Billing® project promotes clear, concise, and correct patient-friendly financial communications. Learn more


Featured Reports

Reconstructing Hospital Pricing Systems – An overview of the hospital pricing system, its evolution, and the objectives driving pricing system reform

Consumerism in Health Care: Achieve a Consumer-Oriented Revenue Cycle – Providing patients timely estimates, communicating about financial assistance, and other consumer-focused practices

Strategies for a High-Performance Revenue Cycle – Ready-to-use ideas and critical practices for implementing and achieving revenue cycle excellence


Patient Friendly Billing e-Bulletin

HFMA's Patient Friendly Billing e-Bulletin, sponsored by Emdeon, provides practical how-to strategies and information for improving patient financial communications, achieving transparent pricing, and creating a more patient-friendly revenue cycle.

View the current issue.

More Patient Friendly Billing Resources


Patient Friendly Billing® is a proprietary trademark of Healthcare Financial Management Association, Copyright© 2014, Healthcare Financial Management Association, all rights reserved.