Patient Access

Beneath the Surface: Three Questions you aren’t asking RCM Vendors (That Could Be Costing You Millions)

January 26, 2024 4:57 pm

Exhausted by the revolving door of lofty promises and underdelivering RCM vendors? You’re not alone. Internal resources stretch thin, past partners fall short, and the sea of smiling salespeople leaves you drowning in a miasma of “guaranteed solutions” and hollow claims. How do you break free from this cycle of frustration and find a vendor who truly boosts your revenue cycle, not burdens it?

The answer lies beneath the surface, in questions you may never have considered. Forget the standard RFP fare; discard the marketing brochures. This brief summary equips you with three laser-focused inquiries designed to pierce through the hype and illuminate the true health of your potential partners.

Thought-provoking insights include:

  • How to focus on dynamic, scalable vendors that can provide depth and breadth of assistance with revenue cycle.
  • Evaluate a vendor’s organizational health, leadership strength, talent, and focus. This has a significant impact on costs passed on to the client as well as overall results.
  • Question vendor philosophy on tech investments and seek answers as to how this philosophy affects measurable ROI for revenue cycle performance.
  • Reduce implementation time, costs, onboarding, and overall investment by utilizing a vendor that has a high level of success across multiple service lines.
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