How R1 RCM’s technology-driven solutions address health system challenges

How do you help healthcare organizations navigate the biggest challenges in healthcare?

R1 RCM helps hospitals and health systems simplify a complex financial world. Using our technology-driven solutions for revenue cycle management (RCM), we help customers solve the most difficult challenges in healthcare: labor shortages, shrinking margins, and complexities resulting from consolidation, consumerism and the requirement for a better patient experience. Our comprehensive and scalable revenue cycle solutions seamlessly integrate with our customers’ existing infrastructure to provide an innovative approach to revenue cycle management, enabling improved cash flow, reduced operating costs and a better patient experience.

What advice would you offer to healthcare leaders when choosing among vendors?

Choosing the right revenue cycle partner is one of the most important financial decisions a health system can make. Whether you are looking for an enterprisewide or modular solution, the best strategic partner has comprehensive capabilities to meet you where you are on your RCM journey. These capabilities include a technology platform that supports rapid scalability, best-in-class automation and industry expertise on regulations and cybersecurity. When working with an RCM vendor, ensure complete alignment on goals and KPIs.

What is some advice you can give providers for a successful implementation of a new product or service?

A successful implementation begins with a clear road map to define objectives, requirements and partnership expectations. The road map must include a detailed articulation of the process and proven workflows to efficiently build and operationalize the revenue cycle solution(s). A successful implementation process identifies the key stakeholders so buy-in can be secured in a timely fashion and accounts for regulatory and compliance reviews as well as associated risk assessments. A committed team that meets routinely to discuss status and KPIs is also key to proper execution. Finally, ensure that the process requires the RCM partner to outline future opportunities for greater efficiencies, enhancements, and expansion for an optimal patient experience and transformative financial results. 

Quick Facts

• 5 years on the Short List
• 100% of R1 RCM’s current clients and prospects would strongly agree or agree that the service satisfies a need in healthcare industry

About R1 RCM

R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. To learn more, visit: www.R1RCM.com.

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