MAP Keys are industry-standard metrics or KPIs used to track your organization’s revenue cycle performance using objective, consistent calculations.
The program recognizes information technology products that capture data needed to use HFMA’s industry standard MAP Keys — the key performance indicators in revenue cycle for both hospitals and physician practices. This program helps providers identify products that support the use of MAP Keys to track, compare, and improve performance.
HFMA has scrutinized source data-capture and data-reporting capabilities and established that products listed below are MAP Keys Compliant for the below MAP Keys. Full MAP Key definitions and equations are available on the MAP Keys page.
When you submit your products for consideration, HFMA rigorously scrutinizes the source data-capture and data-reporting capabilities of the product. HFMA identifies which specific data elements — and related MAP Keys — the product can provide. Products that provide data complying with the definitions of HFMA’s MAP Keys receive the designation of MAP Keys Compliant.
Each MAP Key requires data that constitute a specific numerator and denominator. For example, to measure performance for the MAP Key “Point-of-Service (POS) Cash Collections” requires data showing point-of-service payments (numerator) and total patient cash collected (denominator). The value indicates potential exposure to bad debt, accelerates cash collections, and can reduce collection costs. To access this data, providers rely heavily on information technology products like yours.
Contact the MAP team for details.