Trinity Health COO Ben Carter speaks with HFMA President and CEO Joe Fifer about how his organization has benefited from HFMA's Enterprise Membership and how his role has evolved.

The results of healthcare finance executives' efforts to drive change will be of little value if they don't also help improve quality, patient experience or cost of care.

Spectrum Health sponsored a competition among its revenue cycle leaders, with the goal of encouraging their staff members to become HFMA Enterprise members and obtain HFMA certifications.