• User Centered Design Process

    Saving by Going Green

    Gundersen Health System, Virginia Mason, and many other healthcare providers are saving thousands to millions of dollars by making environmentally smart decisions.

  • Strategy, Leadership and Communication
    Crafting Better Vision Statements How effective is your healthcare organization’s statement? Many fail to engage employees, according to a study. Here’s how to change that.
    Getting Physicians to Follow the Metrics Physicians are more likely to buy into measurement if you highlight a patient outcome that intrinsically matters to them, says UCSF's Gurpreet Dhaliwal, MD.
    Healthcare Redesign
    The Patient’s Role in Achieving Value The patient’s active involvement in improving his or her health status is critical to achieving the goal of high-quality, lower-cost care. Here’s how three healthcare organizations are working toward this goal.

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