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Data + Insights
- Consumerism Maturity Model
- Data + Insights 3rd party copy save
- HFMA’s MAP Initiative
- HFMA Compensation Benchmarks
- Data + Insights Overview
- Guidehouse Payvider
- HFMA Peer Review
- MAP KEY Connect
- GuideIQ, powered by Guidehouse – pre launch page
- GuideIQ, powered by Guidehouse
- Harness Price Transparency with Turquoise Health
- HFMA Health System Purchase Plans 2023
- HFMA Health System Purchase Plans 2023
- parent page test – jean
- Navigate the Future of Health Equity with Equity Quotient
- Revenue Cycle Management Technology Adoption Model
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Gated
- The Critical Role of Rehab in COVID-19 Recovery and Beyond
- Digitizing P2P Helps Reduce Costs, Boosts Supplier Relationships
- Supporting financial health with clinical asset reallocation
- Partnering for transformation: SCP Health reduces costs by 28%
- Trends in Hospital Outpatient Revenue Cycle Management
- Mitigating Inflation’s Impact on the Revenue Cycle
- Reduce Readmissions for Complex Pulmonary Patients
- ACO PAC Partnership Survey
- US Healthcare Report: How are Health Systems Embracing IA to Enhance Patient Experience?
- Optimize Physician Reimbursement with Comprehensive, Technology-Enabled RCM Services
- 5 Financial Benefits of Rehabilitation Partnership
- CFO of the Future
- Meeting Today’s Complex Pulmonary Needs Through LTACH Expertise
- How to Maximize your Medigap Market Share
- Improving Patient Financial Engagement Within Rapidly Changing Regulatory Guidelines
- Financial & Clinical Success Through Activity Based Costing
- Know the differences between LTACHs vs SNFs
- What Providers Need to Know about Uncollected Patient Payments
- Now is the Time for Payvider Adoption and Growth
- Get out of the Denial Danger Zone!
- Aging America: Is Your Rehabilitation Program Ready?
- How Health Systems are Navigating their Post-pandemic Future
- Post-Acute Care Survey
- Consumerism After COVID: How to Incorporate a Changing Market Into Your Post-Acute Strategy
- Why team engagement needs to be your number one priority right now
Carol A. Friesen, FHFMA, MPH
About the Author

Carol A. Friesen, FHFMA, MPH
Latest Work
Pursuing Your Passion: Advice for Healthcare Finance Leaders
Carol Friesen, FHFMA, MPH, reminisces about her experiences as 2017-18 Chair of HFMA and shares ideas and insights gleaned from her “HFMA leadership journey.”
Assessing Risk in Healthcare Finance Calls for Stewardship
Amid the healthcare industry’s ongoing transformation, healthcare leaders are called upon to be stewards in guiding their organizations through change and managing financial and operational risk.
Reach for the Heart: A Plea for Healthcare Finance Leaders
Healthcare finance professionals should use data to tell stories that resonate with listeners, including clinicians, on both a personal and an intellectual level.
HFMA’s ‘Secret Sauce’
The ability to deliver value that meets the critical current and future needs of healthcare stakeholders, whether they be patients or healthcare finance professionals, requires at some point a step forward with faith.
Let’s Have a Think
Healthcare finance leaders should think deeply about what they can do to meaningfully contribute to advancing meaningful improvements, including transformed leadership structures, within the nation’s healthcare system.
Health Care Needs Innovative Collaboration
Healthcare finance professionals should be passionate, purposeful, and innovative in collaborating with others to help address the financial hardships patients face from serious illness and the underlying total cost of care.
Strategize. Execute. Succeed. Lessons for Healthcare Leaders
Healthcare leaders and create and execute effective futures for their organizations by applying three lessons.
Healthcare Leaders: Be Molders−Not Seekers
For healthcare leaders, the effort to promote enhanced value should involve not just to searching for consensus but actively molding it.
Swapping Stories: How Healthcare Finance Professionals Can Be Inspirational Leaders
By harnessing, through sharing, the power of stories about experiences in meeting a dealing with issues and challenges, healthcare finance leaders can begin to find that place where passion meets purpose.
On Being Bold: Inspirations From HFMA’s ANI
Healthcare finance professionals can take an inspirational lesson on being bold from of healthcare leaders who shared their stories at HFMA’s 2017 ANI in Orlando.