Lisa A. Eramo, MA

About the Author

Lisa A. Eramo, MA

Latest Work

Using data analytics to address SDoH and contain costs

Finding a way to meaningfully address the adverse impacts of social determinants of health (SDoH) has long been a significant challenge for the nation’s hospitals and health systems. Now, leading healthcare organizations are finding new approaches to solving this problem through the innovative use of data and analytics, both internally and in collaboration with other…

Lisa A. Eramo, MA October 27, 2023

Applying AI to revenue cycle management

Three examples of AI applications in healthcare provide insight into how healthcare providers are using the technology today. The organizations are Auburn Community Hospital in Auburn, New York; Banner Health in Phoenix, Arizona; and Community Medical Centers, based in Fresno, California, Addressing RCM staffing shortages: Auburn Community Hospital Auburn Community Hospital, an independent 99-bed rural…

Lisa A. Eramo, MA October 1, 2023

Hospital operational changes underway as health equity becomes one of The Joint Commission’s National Patient Safety Goals

Reducing healthcare disparities became a Joint Commission accreditation standard (LD.04.03.08) on Jan. 1, a little more than a year after the organization issued a Sentinel Event Alert warning of impacts on patient safety. However, on July 1, the standard will become a National Patient Safety Goal (NPSG), which experts say points to one thing: Healthcare…

Lisa A. Eramo, MA April 10, 2023

How community partnerships can play a central role in reducing cost of care and improving health outcomes

As average rent for a one-bedroom apartment in Chicago soared to nearly $2,000 a month, Illinois-based Cook County Health saw another unfortunate upward trend in housing insecurity and homelessness. That’s when the health system decided to partner with a city housing agency. The goal? To reduce healthcare costs and improve individual healthcare outcomes by connecting…

Lisa A. Eramo, MA January 24, 2023

Revenue cycle staff shortages push leaders to adapt quickly

The pandemic-driven workforce shortage is leading to significant changes in revenue cycle management operations at many hospitals and health systems.

Lisa A. Eramo, MA October 12, 2022

Revenue cycle automation helps health systems regain financial footing during COVID-19 and beyond

Bots and other forms of automation are helping hospitals keep up with the revenue cycle at a time when resources are limited.

Lisa A. Eramo, MA September 2, 2022

How four health systems are using revenue cycle management robotics

Health system executives say that they were already using automation before the pandemic, and the pandemic led them to speed up the adoption process.

Lisa A. Eramo, MA August 31, 2022

Hospitals can use new CMS Condition of Participation regarding ADTs to enhance strategic alignment with independent physicians and post-acute providers

New requirements regarding notifications of admissions, discharges and transfers present both a challenge and a strategic opportunities for hospitals.

Lisa A. Eramo, MA March 10, 2021

5 tips to safeguard 20% payment increase for treating patients with COVID-19

Healthcare organizations should be careful to ensure their practices don't put their COVID-19 payments at risk.

Lisa A. Eramo, MA December 2, 2020

8 security tips for remote revenue cycle staff

Healthcare organizations can help their remote revenue cycle staff from falling prey to hackers and secure patient health information by following advice from security and privacy experts.

Lisa A. Eramo, MA August 4, 2020