A Major Milestone
In recognition of HFMA’s 75th Anniversary, well-known leaders as well as others who’ve worked behind the scenes reflect on their experiences with the Association.
How to engage with patients where they are by balancing automation with the human touch
As provider organizations develop sophisticated automated systems, they should also make sure patients always have an opportunity to talk with a real person in the organization, because patients tend to be drawn to organizations where they feel a personal connection. Providers should address this patient need by having dedicated staff whose role is to personally engage with patients.
How human capital analytics can help providers attract and keep top talent
Many healthcare workers have considered leaving the field after the COVID-19 pandemic. One company provides details on how to motivate the qualified employees with more than just compensation, benefits and rewards.
Virtual Revenue Cycle Conference April 30 will help healthcare finance professionals manage operational stability during the COVID-19 pandemic
Healthcare finance professionals can learn to continue to support their health system’s financial viability and ensure use of consumer-centric strategies during the COVID-19 pandemic at HFMA's Virtual Conference April 30.
4 strategies for an AI-driven approach to improve revenue cycle performance
Automating certain revenue cycle practices can help healthcare organizations improve performance.
The Provider Relief Fund portal is now open: Providers can successfully navigate the PRF reporting process with these tips
Best practices can help providers navigate the Provider Relief Fund reporting process and related audit requirements.
Transitioning health systems to accepting more risk: Key steps to ensuring financial sustainability
The COVID-19 pandemic has renewed many health systems’ interest in pursuing population health initiatives. Yet success with such initiatives will remain elusive if they do not address two common barriers to success: lack of aligned incentives and insufficient infrastructure.
Pilot and Trinity Health COO Ben Carter offers leadership lessons for turbulent times
Ben Carter, FHFMA, CPA, COO of Trinity Health, offers advice for healthcare finance and operations leaders based on his experience as a pilot and flight instructor, which helped him make the transition from CFO to COO even in the midst of the emerging COVID-19 pandemic.
It’s not just about hospitals anymore: HFMA expands its focus to all of healthcare
A momentous year in the history of HFMA was 1982, when the Association changed its name and broadened its focus from the hospital Financial Management Association to the Healthcare Financial Management Association.
A now-or-never moment for telehealth? Demand will remain strong as long as technology and the healthcare industry can meet it
Payers and providers adapted quickly to the need for telehealth services, and most patients responded in kind. Demand will remain strong as long as technology and the industry can meet it.