The end of the beginning: Outgoing HFMA Chair looks ahead
Healthcare finance leaders should not view the COVID-19 crisis as an ending to what has gone before. Instead, they should see what's happening today as a time for renewal and regeneration.
COVID-19 is the deflection point for new health system flexibility
Integrated health systems will require flexibility as they begin a process of adjusting to the new healthcare environment that follows the COVID-19 crisis.
Patient financial responsibility for COVID-19 treatment: Let’s get it right
Even while hospitals are facing a dire financial situation amid the COVID-19 pandemic, they should adapt their business practices to account for the hardships facing consumers.
Patient financial responsibility for COVID-19 treatment: let’s get it right
HFMA President and CEO Joe Fifer addresses issues related to the patient financial experience — and journalists who are covering it —during the COVID-19 pandemic.
How a time management audit can help leaders bring order to their schedules
Leaders can carve out a time management strategy by conducting an audit that examines their own duties, assumptions and preferences, writes Jill Geisler, HFMA’s contributing subject-matter expert on leadership topics.
Introducing a tool for improving the patient financial experience
HFMA President and CEO Joe Fifer suggests that the patient financial experience can be improved by taking a page from the Disney playbook..
What employees need from their leaders during the coronavirus crisis
As healthcare organizations navigate a high-stress period, leaders can serve as much-needed bulwarks if they take the right approach.
HFMA’s Western Region Symposium provides education on customer financial experience and the revenue cycle
HFMA Regions 10 and 11 combined efforts to host the annual Western Regional Symposium, which included a well-attended revenue cycle breakout session, with a focus on the patient financial experience.
Employment transitions: Where have some HFMA members landed new jobs?
Several HFMA members across the nation share their latest job updates with either new roles or promotions.
2020 will see healthcare policy mired in inaction
Political polarization has posed a barrier to Congressional action in important areas of concern in healthcare, and these areas will likely not be addressed until after the 2020 presidential election.